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We try the new Qatar Airways business class caviar service!

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In August, Qatar Airways announced it was introducing a caviar service for business class passengers on certain routes.

As far as I know, this made it the first airline to offer caviar in business class. Several airlines serve it in First Class including Lufthansa, Emirates, Air France and indeed Qatar Airways itself.

With a holiday booked to Vietnam using Avios on Qatar Airways, I was keen to try out the new caviar service for myself.

Qatar Airways business class caviar service

Which flights are eligible for Qatar’s caviar service?

Before I start, it’s worth noting that not all of Qatar’s long haul flights are eligible for the new service. So far, it is only serving caviar on selected routes including:

  • Boston
  • Dallas
  • Hong Kong
  • Houston
  • London
  • Los Angeles
  • Melbourne
  • New York
  • Paris
  • Sao Paulo
  • Singapore
  • Sydney
  • Washington DC

Fortunately, London is on the list which means it is easily accessible for most of our readers.

It’s worth noting that caviar is only served on flights departing Doha. According to reader feedback, it only appears available on day flights.

Depending on where you’re flying to, this may mean you only get the chance to try it once – on the Doha to London sector. This is possibly because Qatar Airways is buying Iranian caviar and I’m not sure sanctions would permit it to import that to most Western countries ….

The Qatar Airways caviar service

When Qatar Airways first announced the new caviar service, it wasn’t clear if this was an additional service or simply a new option for your starter.

On the in-flight menu it is listed under starters, and the experience on my flight was that this is an additional option, rather than a new, dedicated course.

On my fully-booked flight I had originally asked to have the caviar and a second starter in succession. I was told this would only be possible based on availability and was asked what my preferred first choice was. As it happens, my ‘second’ starter never materialised, so Qatar Airways clearly isn’t overstocking to enable a dedicated caviar course.

On the menu, it is described as:

“Baeri caviar with Balik style salmon served with a selection of accompaniments, blinis and melba toast.”

As is typical for Qatar Airways, the meal service is hand-plated:

Qatar Airways business class caviar service

As you can see, the caviar comes with creme fraiche, chopped chives, chopped onion and crumbled egg white and egg yolks.

It is accompanied by half a lemon in muslin cloth to prevent seeds dropping as well as three slices of Balik style salmon. It comes with what appears to be a mother of pearl spoon.

Qatar Airways business class caviar service

The caviar is not served in the tin but is decanted into a small white ceramic bowl. I am told that Qatar Airways is serving 15g per person.

The caviar is sourced from Iran and imported from the Caspian Sea. It is classic Baeri caviar from supplier Uga Caviar. Uga describes its Baeri caviar as:

  • “Smaller in size and darker in color with a very delicate texture.
  • From the Serbian Sturgeon, giving eggs their unique characteristics.
  • A pure flavor that takes you on a nutty and briny journey.”

Business class caviar: gimmick or genuine benefit?

With caviar on just 13 routes, and only when departing Doha on day flights, the new caviar service is only available to a small number of Qatar Airways customers. By my reckoning, less than 13% of passengers will have the option to try caviar on board.

I enjoyed my caviar service on my flight. Clearly, however, caviar isn’t for everyone and I’d be genuinely curious to see how many people actually order it.

I would have liked to have my caviar and a ‘proper’ starter, although I might be in the minority there. As someone who has more of a savoury tooth than a sweet one I often skip dessert. It also didn’t help that my flight was totally full in business class.

Even if only a small portion of customers try it, however, Qatar Airways will benefit from the halo effect of offering a prestige ingredient on its menu. It also puts ‘Brunchgate‘ into perspective ….


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Comments (99)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Daniel says:

    Worth noting though not all flights offer it i.e., late night flights don’t.

    • David says:

      Agreed. It was not served on my 2am flight from DOH to LHR but was served on my 9am DOH to HKG.

      I enjoyed it but I had thought I would get to experience it more than once.

  • BJ says:

    Sponsored or just trying to ‘caviar favour’ with Qatar Airways? It’s hard to imagine other media giving this so much emphasis. It’s hardly a ‘service’, just something added to the menu. It will not work or not, it will please those who like caviar and mean nothing to those who don’t (most passengers) unless they have other objections beyond the culinary. While not part of the ‘service’ Thai routinely offered business class passengers caviar decades ago because there was usually plenty left as it was unnpopular in First.

    • Greenpen says:

      Oh come on! Stop moaning. Everyone is interested in this even if they don’t fly QR J or like caviar.

    • pbcold says:

      I thank my lucky stars not to have a mind that functions like this. I also loved the QR caviar the other day.

  • Nick says:

    Well, IMHO, whether or not it’s popular, it’s actually doing something new for the customer, who can try it if they wish, or not, which I’d say was positive, unlike the constant ‘race to the bottom’ that we’ve seen from the likes of BA for years now.

  • Barry says:

    So the a la carte dine on demand choose what you want when you want…doesn’t apply?
    I thought QR significantly overcatered such that it was very rare they had to decline a customer something.
    Yet Rhys – presumably a top tier FFP – was declined a choice? That’s disappointing!

    • Andrew J says:

      Dine on demand is still subject to availability – they don’t over-cater, which is why it’s always best to place your order before takeoff, and tell them the time you want to eat, rather than deciding as and when you feel hungry.

    • R_B says:

      Don’t presume they will know what tier Rhys would be, I’ve been approached twice on Qatar (whilst flying in J and as a OWE) if I’d like to join their Privilege Club.

  • NFH says:

    In 2013, British Airways served me caviar when I was flying in First from DME (Moscow) to LHR on a 747 in seat 1A. The flight cost me 30,000 Avios + £27.50. It remains my best value redemption ever.

    • Jon says:

      Nice!

    • MTS says:

      I think “ best value redemption “ is something I would like to hear more of . Thank you for sharing .

      • daveinitalia says:

        A few years before BA took over bmi BA used to operate Club Europe with short haul aircraft to Moscow. To compete bmi put their Midhaul product on the route which was significantly more comfortable than a shorthaul aircraft so more people moved to bmi. Eventually BA moved the route to longhaul and for a while BA used a 747 on the route with first class. Amazingly this used the same RFS pricing as other shorthaul flights and so was an absolute bargain. It was also the only route BA offered caviar (with vodka) so it was a popular redemption for a while with people who were happy to go through the Russian visa process

  • Fraser says:

    Currently flying DOH-JNB in economy and it seems Qatar is trying to join the brunchgate debate. Waking up at 7.30am JNB time, about 2 hours from landing, I was offered “brunch” where the first choice was beef stew! (Presumably the same stew offered for dinner on EDI-DOH).

  • Chris W says:

    Is it worth going out of your way to try (i.e. choosing a flight time it is on), or it’s just a nice to have?

    • L Allen says:

      I think that depends on whether you like caviar or, if you’ve never had it, are interested in giving it a go. I like caviar but I wouldn’t fly at a daft time, or pay over the odds for the flight, just to get it.

    • John says:

      If you want to go out of your way anyway, I would suggest trying to find a redemption in F

  • Michael says:

    This has to be welcomed.
    Something beneficial being offered to customers (albeit a small proportion) rather than being taken away.
    I wonder how long it’ll be before BA start offering caviar in business?

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