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Virgin Flying Club dynamic pricing in Upper Class: our analysis (Part 1)

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It’s just over a week since Virgin Flying Club moved to dynamic pricing on Virgin Points redemptions.

Now that the transition has had time to bed in, we thought we’d take a look at how redemption pricing has changed for Virgin Atlantic flights.

To give credit where it is due, Virgin Flying Club has built a very handy tool for finding Saver pricing. Called Reward Seat Checker, you can see pricing and availability for every route month-by-month. Saver fares are meant to be marked with a red tag but the IT is buggy.

We used this tool to look at the impact of the changes on Virgin Flying Club redemptions in Upper Class.

We have assumed that you have no interest in redeeming for dynamically priced ‘any seat’ rewards and are only interested in ‘Saver’ seats which are priced at no more than the ‘old’ reward prices. ‘Dynamic’ seats in Upper Class cost up to 700,000 Virgin Points + £1,000 of taxes and charges return.

For simplicity we only looked at departures from London Heathrow.

The work was done before the rumours of the cancellation of Accra and Tel Aviv were reported. We may get some clarity on this story during Monday.

We believe this data to be correct but errors could have crept in, so please double-check what we say. ‘Dynamic pricing’ also means that what was correct last Thursday may not still be correct today.

The results, in summary

We’ll show you the data in a minute, but let me summarise it for you:

Forget Virgin Points if you want to fly Upper Class at short notice

Only four routes have ANY flights with an Upper Class Saver seat between 8th and 30th November:

  • Boston (1 day)
  • Orlando (4 days)
  • Tampa (2 days)
  • Washington DC (4 days)

This is shocking. 24 routes do not have a single Upper Class Saver seat available on any flight on any day between 8th and 30th November.

New York JFK, with multiple flights per day, doesn’t have a single Upper Class Saver seat on any day between 8th and 30th November 2024.

For Upper Class, you should probably only collect Virgin Points if you want to fly to:

  • Accra
  • New York
  • Washington
  • Bangalore
  • Boston
  • Mumbai
  • Riyadh

All other routes have NO Saver seats in Upper Class on at least 66% of dates where there is a flight.

Forget Virgin Points if you want to fly Upper Class to Canada, Dubai, the Caribbean, Maldives or South Africa

The routes below have fewer than 25 days OUT OF THE NEXT 331 DAYS where you can get an Upper Class Saver seat outbound:

  • Antigua
  • Barbados
  • Cape Town*
  • Dubai*
  • Grenada
  • Johannesburg
  • Las Vegas
  • Los Angeles
  • Male / Maldives*
  • Nassau / Bahamas*
  • St Lucia*
  • St Vincent & The Grenadines
  • Toronto*
  • Trinidad & Tobago*
  • Turks & Caicos

Routes marked with a ‘*’ do not operate all year, but it is still worrying to see fewer than 25 days with Upper Class Saver seats.

Forget Upper Class if you want to fly in August with your children on Virgin Points to these places:

The following routes have NO outbound Upper Class Saver seats, at all, in August 2025:

  • Antigua
  • Barbados
  • Grenada
  • Las Vegas
  • Los Angeles
  • St Vincent & The Grenadines
  • Toronto
  • Turks & Caicos

There are seven days or fewer in August 2025 with an Upper Class Saver seat to Miami, Montego Bay, Orlando and Tampa.

On the positive side, there are 14 Virgin Atlantic routes which have 10+ days in August 2025 with Upper Class Saver seats.

The reality is that we have sugar-coated the results above

This is because:

  • we don’t know how many Upper Class Saver seats are available on a particular date. If you are travelling with someone else and need two seats, you will have fewer options than we highlight above. If you travelling as a family, it will be even worse.
  • we are only looking at outbound flights from Heathrow. If a route only has a handful of Saver dates flying out, the chance of you finding a return flight on a suitable date is slim.

With that said, let’s move on to the data.

Where and when can you find Upper Class Saver availability?

The chart below lists all 32 Virgin Atlantic routes together with the numbers of days each month where outbound Upper Class Saver seats are available.

If you have children, you need to look at April and August to see where you could go in Upper Class during the Easter and summer school holidays. However, let me caveat that – our analysis is based on days with ONE Upper Class Saver seat. There are not necessarily two, three, four or more available.

The number of dates shown for seasonal routes is arguably inflated. There are often seats in the final days before flights cease, but passengers have no way of getting back on Virgin Atlantic. All 16 dates with Dubai availability, for example, are in March and services end on 28th March.

Cancun is excluded because seats are not bookable until later this month. The first flight is 19th October 2025.

What does the table below show?

  • We list all 32 routes alphabetically
  • Across the top are columns for the next 11 months, starting with November 2024 and ending with September 2025. Data for October 2025 is not available because of the 11 month booking window.
  • For each route we show the number of days where at least one Upper Class Saver seat is bookable FROM Heathrow
  • Our analysis only looks at OUTBOUND seats and not inbound
  • A blank space means that flights do not operate that month. A zero means that flights are operating but that no Upper Class Saver seats are available.
  • This data was correct as of 7th November. Seat numbers for November 2024 are for dates from 8th November.
NDJFMAMJJASTotal
Accra2626312925140
Antigua021001000004
Atlanta0822261911331126111
Bangalore03101521212219202518177
Barbados00001350000018
Boston182326192028309205190
Cape Town0112307
Delhi00000161716261683
Dubai00001616
Grenada000000000000
Jo’burg02002102012019
Lagos00001151717231716108
Las Vegas06111300000021
Los Angeles0048900000021
Male0000077
Miami0210121801607763
Montego Bay0456000015324
Mumbai024823222216113123165
Nassau03115
New York JFK08262828283130152914238
Orlando4214102001747372
Riyadh21271528141192
San Francisco02753200010130
Seattle071223231000012087
St Lucia0200911
St Vin / Grenadines000000000000
Tampa24232724443073101
Tel Aviv013217221662
Toronto10000012
Trinidad & Tobago01449
Turks & Caicos014400000009
Washington DC41822233128262812117222

In Part 2 tomorrow ….

In the second part of this article, published tomorrow, we will dig into the Upper Class reward seat data in more detail.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (May 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold Credit Card

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

The American Express Business Platinum Card

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

The American Express Business Gold Card

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (154)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • gundam says:

    I’ve long given up using my points on Virgin given their high surcharges.
    Booked 2 x biz class seats FCO to ICN for 230k points and 106€ fees.
    Don’t know why I haven’t looked at partner redemptions earlier!!!

  • Rob says:

    Worked fine for me BUT you need to book online, not via phone. I got £100 back albeit it did take a couple of weeks.

    • Nige says:

      Yes worked fine for me. £250 off a £1500 spend. Credited to Gold card within 48hrs too!

    • lev441 says:

      Got stung by this as had to book over the phone to use the credit card voucher….. Didn’t realise smallprint said online only..

  • Chris W says:

    The lack of last minute Saver seats I find odd.

    If the program change happened in, says May I would expect this to be the case as we go into summer when planes are full and people desperate to travel whatever the price.

    But it’s November. Flights to the US will unlikely be full for the next 4 months. Do they really think people will pay 350k for an upper class seat over winter when most other programs will offer this for less?

    What happens when it’s 3 days in advance and there are still 8 J seats for sale. Would they really rather these seats go out empty?

    • Rob says:

      Here’s the thing.

      It makes total sense to keep cash prices very high, because there will always be someone who has to dash to JFK at no-notice to sign a deal and will pay £10k return. Discounting cash tickets at the last minute is counter productive.

      However, this is where your loyalty scheme should help you. You can ‘discount’ those unsold seats by making them available for points to also attract last minute leisure travellers.

      In theory the two don’t canibalise each other. Your Goldman Sachs banker isn’t going to volunteer to use his own points to save the firm (or the client, more likely) £10,000. When done correctly it’s very clever.

      • Fatdoc says:

        Will the same principle apply to the saver seats?
        Spent an hour a couple of nights ago exploring the saver availability, and despite it indicating that seats are available, looking for any such ticket was fruitless, and generally gave 220k+ each way with steep taxes on the seats where 6k seats in economy were indicated.
        Will there actually be an effective saver seat supply, or is this simply a ghostly wraith, placed to keep us trapped in a cycle of hopeful, unrequited, clicking

      • Erico1875 says:

        “Your Goldman Sachs banker isn’t going to volunteer to use his own points to save the firm (or the client, more likely”

        But they will expect the poorest paid to take a hit to “save” the firm

      • Andrew says:

        And this is something that is also incredibly disappointing about the changes.
        Taking today as a starting point there are clearly emptyish flights from TPA to LHR.
        For the next 14 days the base points pricing is : 25, 45, 96K.
        From 15 days to 28 it’s : 15,27, 57ish.
        After this but not before savers kick in.

        This is not dynamic pricing but a new fix rule concerning minimum price for a redemption close to the current date.

      • Chris W says:

        But Rob they’re not discounting the seats last minute for leisure travelers. These seats will surely fly out empty. How long will it take Virgin to realise this?

        • Rob says:

          Exactly, that’s the point I was trying to make. They SHOULD be doing it, as BA does.

          It’s also an issue for anyone who is already travelling and wants to change their return trip at short notice. It’s simply not possible now.

          • memesweeper says:

            Given that’s obvious to you and me @Rob, why on earth isn’t it obvious to someone running an airline?

            I realise for some routes the leisure market is dominant, but for most routes its businesses are buying the last minute tickets, and you can reward loyalty by allowing otherwise empty seats go for rewards without costing the airline anything significant in lost sales.

            Very shortsighted.

      • mradey says:

        No last minute savers at all.

        Closest savers are at least 28 days out from today (11th November). Flights from LHR;

        2024-12-09 MIA 028
        2024-12-09 JNB 028
        2024-12-10 IAD 029
        2024-12-10 NAS 029
        2024-12-10 MBJ 029
        2024-12-10 JFK 029
        2024-12-10 TPA 029
        2024-12-10 ATL 029
        2024-12-11 UVF 030
        2024-12-11 BOS 030
        2024-12-11 SEA 030
        2024-12-11 BLR 030
        2024-12-11 BGI 030
        2024-12-13 PLS 032
        2024-12-16 LAS 035
        2024-12-21 SFO 040
        2024-12-24 MCO 043
        2025-01-27 BOM 077
        2025-01-31 LAX 081
        2025-03-12 DXB 121
        2025-03-20 CPT 129
        2025-03-30 RUH 139
        2025-03-30 ANU 139
        2025-03-31 LOS 140
        2025-03-31 DEL 140
        2025-03-31 YYZ 140
        2025-04-21 MLE 161

        • Rob says:

          Interesting, thanks! Might use this.

          • mradey says:

            In which case, here is the same data for flights to LHR. I did a double take at 161 days for LAX. My data was collected between 6am and 8am this morning. The ONLY saver ticket from LAX to LHR (77,500pts 4th August 2025) no longer exists, there is/are UC redemptions at 155,000pts.

            date origin days

            2024-12-09 BLR 028
            2024-12-09 BOM 028
            2024-12-10 DEL 029
            2024-12-11 CPT 030
            2024-12-11 UVF 030
            2024-12-14 MBJ 033
            2024-12-16 SVD 035
            2024-12-16 BGI 035
            2024-12-18 JNB 037
            2024-12-19 DXB 038
            2024-12-23 LAS 042
            2024-12-24 GND 043
            2024-12-24 ANU 043
            2024-12-24 NAS 043
            2024-12-24 TPA 043
            2024-12-25 PLS 044
            2024-12-29 BOS 048
            2024-12-30 JFK 049
            2024-12-30 SEA 049
            2024-12-30 SFO 049
            2024-12-30 ATL 049
            2024-12-31 IAD 050
            2025-01-15 MCO 065
            2025-01-19 MIA 069
            2025-03-30 YYZ 139
            2025-03-31 RUH 140
            2025-03-31 LOS 140
            2025-08-04 LAX 266

        • Lady London says:

          …and bet that’s 28 days rolling.

          Has there been word that the Head of Virgin Loyalty has resigned recently? It just doesn’t look as if the job is there anymore.

          • mradey says:

            Indeed it is. Here is the data from LHR collected 6am today (12th November);
            (apologies for the poor formatting, can’t seem to get around it for the daily article posts).

            date destination days

            2024-12-10 IAD 028
            2024-12-10 NAS 028
            2024-12-10 MBJ 028
            2024-12-10 JNB 028
            2024-12-10 JFK 028
            2024-12-10 TPA 028
            2024-12-10 ATL 028
            2024-12-11 UVF 029
            2024-12-11 BOS 029
            2024-12-11 BLR 029
            2024-12-11 SEA 029
            2024-12-11 BGI 029
            2024-12-13 PLS 031
            2024-12-16 LAS 034
            2024-12-21 SFO 039
            2024-12-24 MCO 042
            2025-01-12 MIA 061
            2025-01-27 BOM 076
            2025-01-31 LAX 080
            2025-03-12 DXB 120
            2025-03-20 CPT 128
            2025-03-30 RUH 138
            2025-03-30 ANU 138
            2025-03-31 LOS 139
            2025-03-31 DEL 139
            2025-03-31 YYZ 139
            2025-04-21 MLE 160

  • UKFE says:

    There are some good options from Manchester to Atlanta. However, nothing from Manchester to Barbados.

  • TGLoyalty says:

    Did you definitely book exUK origin?

  • Rich says:

    I find it strange there is limited last minute availability because both BA and Virgin offered this to fill seats. I think the dynamic pricing model is basic and as it is linked to the cash price of seats it is not pushing out last minute availability because the prices will be high.

    Your analysis also ignores the fact that lots of people have snapped up the saver seats in the last 2 weeks which is one reason why availability it less.

    • Rob says:

      That’s why we waited a week! What is showing today is more likely to be what you will expect going forward.

      It’s like when BA opens a new route and every flight for 12 months is bookable instantly and within a couple of weeks most of the seats are gone and stay gone.

  • will says:

    To me at least, once I lack an understanding of approx how many points it takes to make a redemption I have no interest in making an investment in a scheme.

    Having some sort of any seat pricing (like Qatar do) makes sense in addition to the standard inventory but if it’s a mystery as to what the amount of points for a standard redemption is, or the standard redemption has such poor availability that you consider it to be impossible to redeem then that’s the end of my interest.

    • ChasP says:

      Indeed while saving points towards a 135k redemption was OK now we dont know what we will need. Even on release it could be 200-250k
      Avios has them beat on that and the ability to varying amounts of cash/points if you are short of either

    • ken says:

      I think this is exactly it.

      For people paying for a credit card they surely want

      1) To know what the reward is and is it acheivable

      2) Have confidence in the scheme. People will accept a degree of devaluation but this feels like a wholesale gutting.

      Must be plenty of people just thinking Virgin are a bad faith actor.

  • masaccio says:

    Is it normal that taxes and fees are variable with Virgin? Picking a random saver day for LHR-BOS there’s 29k + £498 or 47.5k + £673 in UC. I’d expect that the ‘tax’ for UC would be the same.

    • LittleNick says:

      Since the move to dynamic, on the saver fares it appears the surcharges are dynamic to a degree as well! But TAX is always fixed, surcharges are not.

    • Rhys says:

      What Virgin charges you is not tax, but a combination of tax and whatever they want to charge you. They announced that this element would also by dynamically priced, and based on our article going tomorrow it seems you’ll save a few hundred quid on the cheapest Upper Class redemptions.

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