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Review: the Park Hyatt Saigon hotel, Vietnam

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This is our review of the Park Hyatt Saigon hotel in Ho Chi Minh City, Vietnam.

This is the first of four hotel reviews from a recent trip to Vietnam. My first time there was in 2019, as part of a Vietnam Airlines trip I took for HfP. Some of you may remember!

On that trip, Ho Chi Minh City eluded me so I was keen to spend some time in Vietnam’s largest city (population: c. 10 million) and see what the South had to offer.

Review: the Park Hyatt Saigon hotel, Vietnam

Park Hyatt is one of my favourite hotel brands so when I saw Park Hyatt Saigon I was keen to try it. Although it is a modern hotel (opened in 2005) the building is inspired by the French colonial architecture of Vietnam, including the nearby Opera House.

It is for that reason, I suspect, that the hotel goes under the name of ‘Park Hyatt Saigon’ rather than ‘Park Hyatt Ho Chi Minh City’.

Hyatt provided my stay for review purposes; I paid for all other expenses. The hotel website is here.

Where is Park Hyatt Saigon?

If you’re familiar with Ho Chi Minh City you’ll know it’s divided into 16 inner districts.

Park Hyatt Saigon is located in District 1, which as you would expect is the central district in the city and home to many historic buildings including the Opera House and the former City Hall (now home to Ho Chi Minh City People’s Committee). District 1 is where you’ll find government offices, consulates and other prestigious addresses.

Review: the Park Hyatt Saigon hotel, Vietnam

Park Hyatt Saigon overlooks the rear of the Opera House. In terms of views you don’t really get much of one except the surrounding medium density buildings.

Travel time from Tan Son Nhat International Airport can depend on the traffic, but took about 30 minutes in a £3 taxi for me. Singaporean ride-hail app Grab works to great effect in Vietnam.

Inside the Park Hyatt Saigon hotel

The exterior of the building is perfectly suited for its location, and matches the French colonial style of many of the surrounding buildings despite it being a new build site.

Most of the hotel is screened from the road by dense, tropical planting which obscures the garden substantially.

The French colonial inspiration continues inside, with a huge floral display as well as some lovely red murals on the walls, including behind reception:

Review: the Park Hyatt Saigon hotel, Vietnam

Rooms at Park Hyatt Saigon

There are 259 guest rooms including 21 suites. I was given a king bed with city view, although as noted above the city view is not of much apart from the local buildings surrounding Lam Son Square! Here’s the view:

Review: the Park Hyatt Saigon hotel, Vietnam

The nostalgic colonial style continues in the rooms and I have to say it is done to great effect. I’m generally not a huge fan of traditional style hotels but in this case I thought it all worked together wonderfully.

Review: the Park Hyatt Saigon hotel, Vietnam

The bathroom is on the right hand side, with a door to both the hallway and the bedroom for convenient access.

Review: the Park Hyatt Saigon hotel, Vietnam

Inside, you’ll find a marble-tiled bathroom, albeit with only one wash basin. A TOTO Washlet toilet is in its own little cubicle, whilst the shower and bath are in a sort of joint wetroom:

Review: the Park Hyatt Saigon hotel, Vietnam

The inclusion of the mirror was convenient, although it did steam up after five minutes of showering. Toiletries are La Labo Bergamote 22 which is lovely and fragrant.

Review: the Park Hyatt Saigon hotel, Vietnam

There’s plenty of storage thanks to wardrobes on both sides:

Review: the Park Hyatt Saigon hotel, Vietnam

Now to the bedroom, which comes in warm beige and yellow tones including the yellow floral motif carpet and contrasted with dark wood furniture.

Review: the Park Hyatt Saigon hotel, Vietnam

The large king bed features a chesterfield-style headboard. You have the option of calling up and ordering from an extensive pillow menu, although the standard ones provided were fine for me.

Review: the Park Hyatt Saigon hotel, Vietnam

Somewhat showing its age, the bedside features only a mains outlet and no USB ports. At least it was easily accessible and available, which can’t be said for some more modern properties.

Opposite the bed you have a flat screen TV sitting on a chest of drawers as well as a solid wood desk:

Review: the Park Hyatt Saigon hotel, Vietnam

The mini bar, meanwhile, is in a lovely corner unit:

Review: the Park Hyatt Saigon hotel, Vietnam

A Nespresso machine and kettle are provided. The mini fridge underneath is fully stocked, albeit chargeable.

Review: the Park Hyatt Saigon hotel, Vietnam

Last of all is a small round table in the window with an armchair:

Review: the Park Hyatt Saigon hotel, Vietnam

Although it’s almost 20 years since the hotel opened, I wouldn’t change a thing about the room except, perhaps, upgrade some of the hardware including the charging outlets. The furniture and decor are great in my opinion. The only drawback is the bathroom, which feels tight due to its compartmentalised design.

Gym and pool

The gym and pool are on the third floor of the hotel, on top of the public areas. Access is through a lush tropical garden which screens some of the deluxe poolside rooms.

Review: the Park Hyatt Saigon hotel, Vietnam

The pool itself is a good size, although it didn’t look spectacular in my opinion. It does feature a stepped waterfall however!

Review: the Park Hyatt Saigon hotel, Vietnam

The gym, also on this floor, features a range of machines.

Review: the Park Hyatt Saigon hotel, Vietnam

Breakfast at Park Hyatt Saigon

The hotel features a number of restaurants which I didn’t have time to try. I did, however, enjoy breakfast here.

Review: the Park Hyatt Saigon hotel, Vietnam

There’s an expansive indoor section or a lovely conservatory set into the gardens, which was my preferred spot. Nothing like some natural light to shake off jet lag!

Review: the Park Hyatt Saigon hotel, Vietnam

Breakfast was a combination of a la carte items as well as the buffet inside. The a la carte menu included all sorts of Western, Vietnamese and Chinese dishes. I went for the eggs royale:

Review: the Park Hyatt Saigon hotel, Vietnam

The breakfast buffet included gammon as well as some paper-thin bacon:

Review: the Park Hyatt Saigon hotel, Vietnam

Smoked salmon and other cold cuts:

Review: the Park Hyatt Saigon hotel, Vietnam

Cheeses, yoghurts, congee, pastries, fruit and more were available. One of my highlights was the fresh juices, which included fresh coconuts:

Review: the Park Hyatt Saigon hotel, Vietnam

To be honest, I would have been pretty happy with the buffet alone so the a la carte options were the icing on the cake.

Conclusion

Next year, Park Hyatt Saigon will celebrate its 20th anniversary, but it’s still looking as good as ever. For a hotel in the city centre this is a great option, and I loved the colonial-inspired design and decor. Whilst traditional, it hits all the right notes.

How to book

Room rates generally start at £200+. As a Category 5 hotel, you can expect to pay 20,000 World of Hyatt points. You can find out more, and book, on the hotel website here.

If you are planning a cash stay, our hotel booking partner Emyr Thomas can get you Hyatt Prive benefits which include a guaranteed upgrade (locked in within 24 hours of booking), free breakfast and $100 of food and beverage credit. You would pay the standard Best Flexible Rate and pay at check-out as usual. You can contact Emyr via the form here.

Stay tuned for more hotel reviews from Vietnam, including a very different option in Ho Chi Minh City – the brand new Hilton Saigon – click here to read.


World of Hyatt update – April 2025:

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Comments (30)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Colin MacKinnon says:

    I like the high-end Hyatt reviews – their hotels seem a lot better that IHG’s often tired – in furnishings or staff – options.

    Looking at you ICs in particular.

    • NigelthePensioner says:

      Try the Sun IC in Da Nang – youll soon change your mind!! Going back again in 25, as its simply amazing. Great club lounge too.

    • JDB says:

      I don’t think IC’s are intended to be at the level of Park Hyatt and very few get close.

      When Pan Am started IC, it was pitched as a four star chain and that’s roughly where it is now with a few above and a few below. The chain’s problem today is that it is hopelessly inconsistent and doesn’t really have any particularly brand ethos.

      • Rob says:

        Indeed. I thought the plan with Regent would be to move the beach resorts in there to create a luxury resort chain and a luxury-ish city centre chain, but clearly not. What you’re meant to expect at InterContinental Maldives for example I have no idea.

      • Harry T says:

        Agree heartily with JDB here.

  • Hilda M says:

    This PH has been on my Bucket List since watching a rave review by the Flip Flop guy on YouTube

  • Occasional Ranter says:

    Another flip flop fan here. Am in Saigon right now, about to head onwards to Phu quoc. Love the people, would love the city if they just did something about the traffic, particularly the lousy scooter discipline at lights. When you get to a rare pedestrianised area, you get a glimpse of what an amazing city this could be. Same goes for Hanoi of course.

    Stayed in Sherwood Residence, which is fine, it’s not 5 star really, food is no better than 3 star, but only paid £100 a night for a massive 2 bed apartment with breakfast for 2.

    • Phillip says:

      It will be interesting to see if the metro will help a bit; it’s been under construction in both cities for a number of years. So far it hasn’t done much for Hanoi but the first line that opened is not exactly central or extensive.

      That said, Hanoi especially is one of my favourite cities in the world and the crazy traffic in the old town is part of the charm for me. You just embrace it.

      • Gordon says:

        Agreed, The old Quarter in Hanoi is a fantastic place to stay, a local told us to just cross the roads and the bikes will know where you are going, just keep your nerve and whatever you do, don’t stop.

        • Phillip says:

          That’s exactly my experience, and it becomes part of the fun. It also helps that being so busy, there’s only so much speed they can pick up.

        • JDB says:

          Yes, loved staying in the old quarter and some places have roof terraces with views over the lake. So much preferred Hanoi over HCMC where they have destroyed most of the old buildings and replaced them with too many remarkably ugly ones in a very haphazard way. It’s not old, it’s not modern and isn’t half as interesting as other big Asian cities.

          • Gordon says:

            We stayed at the Hilton Hanoi Opera, a 10 minute walk from the old quarter. I loved the building.

            I’ve heard The hotel closed on December 1, 2022 for major renovations. It will be reopened in 2025 as the Waldorf Astoria Hanoi. I just hope they have not altered it too much.

          • Occasional Ranter says:

            In Hanoi we stayed at the Meliá, have been burning through my 20% vouchers 😉 had a fantastic suite for about £100 a night, great staff, great food, was an oasis of calm to retreat to after each day’s close combat with the traffic 😮

            If anyone else is going to Hanoi and reads this, can recommend Hanoi back street tours for day trips, especially the city tour in the back of an old soviet jeep.

          • Gordon says:

            @Occasional Ranter – I am returning on a tour of Asia In Q4 2025, thank you for the tip,

  • Al_Wiltshire says:

    We stayed here for a few days earlier this year. Buying points in a Hyatt sale and booking a ‘suite upgrade’ was a good value experience.
    The only slightly odd part of the hotel was the patisserie. After a very early start, we popped into the patisserie for a cup of coffee and a slice of cake mid-morning. Whilst they could serve coffee, apparently cakes needed to be ordered 24 hours in advance, and only came in whole ones not slices. It didn’t seem to be aimed at hotel guests, who most likely didn’t want to scoff a whole cake, nor locals who probably wouldn’t want to pay the robust prices found in the hotel.

  • NigelthePensioner says:

    The PH Saigon also has a lovely cocktail bar!!

  • Phillip says:

    When I was here a few years ago, I remember entering the room and feeling that it hadn’t been dusted or vacuum cleaned for weeks. The bathtub had major cracks in it too. Almost like they’d decommissioned the room for some reason and accidentally assigned it to me without servicing it. Maybe a one off but a big disappointment for a Park Hyatt.

    I did love the breakfast though. I agree it has a great design overall but I had a much better subsequent stay at the Intercontinental.

  • Gordon says:

    @Rhys – I believe all Hyatt properties have the La Labo Bergamote 22 toiletries now, I last used it at the Hyatt regency in Nairobi a couple of months back, and agree re the fragrance.

    • Niall says:

      All Hyatts definitely don’t have Le Lebo Bergamot 22. It is the standard for Park Hyatt but not even all of those have it. The standard for Hyatt Regency is Pharmacopia (and there are at least a couple of types of those) and it varies for other Hyatt brands and specific locations do differ.

      • Gordon says:

        Ahh, ok I stand corrected on the Regency, now you mention the name Pharmacopia, it rings a bell.

      • Gordon says:

        @Niall – just out of curiosity, re your stay at the Hyatt Regency, Cartagena recently, did they have the Pharmacopia?

  • JDB says:

    I don’t really get the colonial feel – it’s more the American Four Seasons rather dull identikit hotel look that can be transplanted anywhere, and it’s a shame to impose that in a newly built hotel rather than trying to give a more local, individual feel. All that slightly cheap looking repro furniture is a bit depressing.

    The Reverie Saigon which is round the corner may also fail somewhat on the local front but has more design, character and flair, plus great views.

    I do like Park Hyatts, particularly the ones with more character and style like Milan or Buenos Aires or if you are going modern, Shanghai and Sydney.

    • Chris says:

      I very much agree with this! I stayed at the PH Saigon a couple of years ago and the interiors all felt a bit “disneyland”; by which I mean they look OK in photos, but in the flesh it’s a bit too obvious that everything is a low quality modern imitation. The finishes/materials are all a bit too cheap (too many plastics / veneers). If you want to build to a budget, then just own it and build something modern and appropriate.

      If you want to see a hotel that’s been properly done, go and spend some time at the new Raffles OWO in London. That has been done without anyone watching the bottom line, and the resulting quality is phenomenal.

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