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Eurostar Plus vs Eurostar Premier – what’s the difference?)

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Eurostar offers three classes of travel on its services from London to Paris, Brussels, Amsterdam and beyond, all the way from Eurostar Standard to Eurostar Premier.

Last month, Eurostar relaunched its travel classes. Standard Premier became Eurostar Plus and Business Premier became Eurostar Premier. The food in Eurostar Premier was also overhauled.

Based on a trip to Paris last week where I tried both cabins, I thought I would update this article and include pictures of the new meal service.

In this article I want to look at the difference between Eurostar’s premium cabins, Eurostar Plus and Eurostar Premier.

Our last full Eurostar reviews were in 2022. Our Eurostar Standard Premier (now Eurostar Plus) review is here and our Eurostar Business Premier (now Eurostar Premier) review is here.

Eurostar Plus vs Eurostar Premier - what's the difference?

How much more expensive is Eurostar Premier?

Let’s start with some typical pricing for the Eurostar service between London and Paris for a weekday trip in mid January. Here are the lowest fares in each cabin, outbound

  • Eurostar Standard from £57
  • Eurostar Plus from £114
  • Eurostar Premier from £325

Eurostar Plus fares fluctuate, with prices on the day I picked varying between £114 and £252. Eurostar Premier has a smaller range, from £325 to £375 based on a one-way trip. Prices drop if you book a return.

These prices still represent fairly substantial differences across the cabins. A Eurostar Premier ticket will generally cost twice as much as a Eurostar Plus ticket and at least four times as much as a Eurostar Standard fare.

That said, when booked at short notice, the difference between Eurostar Plus and Eurostar Premier can be as low as £50 each way. If you don’t have lounge access via American Express Platinum or Fast Track via iProov then this is decent value.

At the station

Priority lanes

One of the biggest perks of Eurostar Premier tickets is the fast-track security and immigration. In theory, Eurostar Plus travellers must use the same, often packed, queues reserved for Standard passengers.

You can also use the priority lanes if you are a Club Eurostar Carte Blanche or Etoile member. To achieve Carte Blanche status you need to spend £2,420 on Eurostar tickets (2,900 status points at 1.2 per £1 spent) in a membership year.

You could get Carte Blanche status within 4-5 return Eurostar Premier journeys – and then potentially downgrade to Eurostar Plus for your remaining trips and enjoy the benefits of Carte Blanche for the rest of your membership year and all of the following one.

But don’t forget iProov ….

Eurostar is currently trialling facial recognition technology at London St Pancras. If you sign up for the trial (which only involves downloading an app and scanning your passport into it) you can use an exclusive security lane. This is even faster than the Eurostar Premier lane.

You can learn more about the iProov trial in this HfP article. Don’t tell anyone this, but despite what Eurostar says, ANYONE can use this irrespective of their travel class.

Eurostar Plus vs Eurostar Premier - what's the difference?

Lounges

Another perk reserved exclusively for Eurostar Premier and Carte Blanche / Etoile members is use of the departure lounges at London St Pancras, Paris Gare du Nord and Brussels Midi.

The lounges are genuinely good, although you won’t find much to eat. On the positive side they do feature an impressive cocktail bar and a good selection of magazines and newspapers.

Remember that you can also get access to Eurostar lounges by carrying an American Express Platinum credit card and showing it at the door. No guests are allowed, although you do get a 2nd free Platinum card which you could give to your usual travel companion.

On board

The seat

You may be surprised to find that the seats for Eurostar Plus and Eurostar Premier are identical, albeit at completely opposite ends of the train. This is what they look like:

Eurostar Plus vs Eurostar Premier - what's the difference?

As you can see, there are a range of seating options in a 2-1 configuration, with a number of single rows as well as groups of two or four with fixed tables.

Both classes feature free wifi and mobile and laptop charging via the USB and mains plug sockets, so there really aren’t any differences between the two classes.

Food and drink

One of the key onboard differentiators is the food and drinks service. Both classes get a free meal service, but in Eurostar Plus this is what Eurostar calls a ‘light meal’ served on a single tray, accompanied by red or white wine, beer or soft drinks.

Eurostar Plus food

This is what I received last week:

Eurostar Plus meal

You’ve got chicken couscous with sweet potato, with a mini bottle of wine, a bread roll and a madeleine. A vegetarian option is also available. There are never any hot options.

It wasn’t bad, although not as good as a British Airways Club Europe meal (excluding afternoon tea!).

Eurostar Premier food

The Eurostar Premier catering has been overhauled in the last couple of months. A new wine list is also on the way although the company appears to be using up existing stocks first.

You receive a printed menu, although there isn’t a lot of choice:

Eurostar Premier menu

Whilst in theory it is a four course meal, you receive three of the four courses at once. This means that your ‘starter’ actually includes the amuse bouche plus the cheese course and your dessert.

Because the main course takes another 15 minutes to arrive, most people tuck into the cheese course and dessert before they’ve had their main!

This is what I received last week:

Eurostar Premier meal

The three trays contain:

  • toasted rye, ufra biber and sweet potato (amuse bouche)
  • Kidderton goat cheese with burnt honey (cheese)
  • pumpkin seed and Malabar pepper tart (dessert)

To be honest, it was all pretty good. Each course had a little twist to it which made the taste a little unusual.

No champagne had been loaded for my trip. This was a bit pathetic, given that a large part of the menu is dedicated to discussing the champagne they serve. How hard can it be, given that each train only has a couple of bottles loaded anyway?

There is a hot and a cold option for Eurostar Premier main courses. For my train the choice was:

  • baked salmon, black olive coconut rice, hot and sour potatoes
  • grilled broccoli, herbal yoghurt and broccoli, roast potato gravy

I went for the salmon:

Eurostar Premier main course

It was perfectly fine. However, the whole service does not scream ‘premier’, especially compared to Eurostar Plus. Serving the cheese and dessert courses 15 minutes before your main is weird, and the lack of champagne was simply poor planning.

Other differences

Flexibility

One of the major differences between Eurostar Plus and Eurostar Premier is the flexibility of the ticket.

Eurostar Premier tickets can be refunded up to 48 hours AFTER your departure time. You can also swap to another train up to 48 hours AFTER your original departure – you must pay the fare difference if the new train is more expensive, and there is no refund if your new ticket is cheaper.

Eurostar will find a seat on a train for you even if Eurostar Premier is full under its boarding guarantee.

Eurostar Plus ticket holders get slightly less flexibility. You can refund your ticket up to seven days before departure for a £50 per person fee.

You can swap your ticket for another train, on a different day if required, up to 1 hour before departure. You will need to pay any fare difference, and no refund is available if the new ticket is cheaper. Once your ticket is rearranged it can no longer be cancelled for a full refund (ie you can’t move your ticket out by seven days and then cancel it).

Seat selection

Both Eurostar Premier and Eurostar Plus (and indeed Eurostar Standard) offer free seat selection so there is no difference here.

Conclusion

So, for up to double the price of Eurostar Plus, what does Eurostar Premier get you? Fundamentally, it’s:

  • Priority security and immigration (but you can get this via iProov)
  • Lounge access in London, Paris and Brussels (but you can get this via American Express Platinum)
  • An upgraded meal service
  • Complete ticket flexibility

Is this worth the £50 – £150 jump in price you can expect to pay for Eurostar Plus? That will depend on what is important to you. If flexibility is key, as it is for many business travellers, it may be worth paying the premium so you can refund your ticket at any time.

I’d certainly consider spending the money if the difference was as low as £50, which it can be. The lounge and access to fast track security are worth that much, and if you’re spending over £225+ one way for Eurostar Premier then you might as well push on and spend £275 for the full service.

Of course, if you’re going on holiday and/or your plans are unlikely to change, you may be happy in Eurostar Plus where you get more personal space than in Eurostar Standard plus a light meal. For most travellers, Eurostar Plus is the sweet spot.


How to get Club Eurostar points and lounge access from UK credit cards

How to get Club Eurostar points and lounge access from UK credit cards (April 2025)

Club Eurostar does not have a UK credit card.  However, you can earn Club Eurostar points by converting Membership Rewards points earned from selected UK American Express cards

Cards earning Membership Rewards points include:

Membership Rewards points convert at 15:1 into Club Eurostar points.  The cards above all earn 1 Membership Rewards point per £1 spent on your card, so you will get the equivalent of 1 Club Eurostar point for every £15 you spend.

American Express Platinum comes with a great Eurostar benefit – Eurostar lounge access!  

You can enter any Eurostar lounge, irrespective of your ticket type, by showing The Platinum Card at the desk.  No guests are allowed but you can get entry for your partner by issuing them with a free supplementary Amex Platinum card on your account.

Comments (39)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • NFH says:

    At Paris Gare du Nord, another way to use the Eurostar Premier lane for immigration and security is to travel on an identity card or passport card. Although biometric identity cards and passport cards confirm to ICAO Document 9303 and are thereby compatible with passport e-gates, both French and UK passport e-gates are configured to reject them, so Eurostar staff will direct you to the Eurostar Premier lane, which has manned desks.

    Having said this, the current arrangement of passport e-gates is a mess anyway after the last-minute postponement of EES. I believe that many of the existing e-gates (for EU/EEA/CH nationals) were removed to make space for new EES e-gates (for non-EU/EEA/CH nationals), and then the latter were not installed. This is the case at least at London St Pancras.

  • Barry says:

    So in Premier you can cancel for a full refund but if you change to something cheaper you lose the difference in fare? How ridiculous. You’re best off cancelling and starting again.

  • Maurits Kalff says:

    What you haven’t mentioned is the quality of the Eurostar Plus and Premier seat. It’s sort of okay on a journey from London to Paris, but anything longer than that makes for an uncomfortable experience. Standard class seat are, paradoxically, more supportive. The sweet spot for me is Standard class plus the perks of an Amex Platinum card.

    • Rob says:

      Not sat in a standard seat since the new trains came in to be honest, and the need for a solo seat so I can work trumps that.

  • Michael says:

    What is with the poor food offering in the Eurostar lounges? You’re lucky to find even a croissant in the mornings, and during the day it’s bird food at best. Very strange. Surely some canapé or tapas style munchies would be appropriate…

    • NFH says:

      I agree. The food offering is very poor in the lounges. But the cocktail bars (unfortunately closed on Saturdays and Sundays) are excellent with friendly staff who make sitting at the bar a very enjoyable experience. The bird food, as you put it, accompanies the cocktails very well.

      • Rob says:

        There is a rumour that the lounges will be contracted out to a ‘proper’ lounge company.

        • NFH says:

          Is that likely to mean that access eligibility will change (e.g. Priority Pass), or just the lounge operator?

          • meta says:

            I don’t know about you, but whenever I go in the morning there is croissant, pain au chocolat, 2-3 types of bread, jam, butter, cheese, ham. Tons of various types of drinks, smoothies, etc.

            I agree the rest of the day offer is poor both in London, Paris and Brussels.

          • Rob says:

            They are REALLY bad pastries though, especially as a) it’s a French company that should know what it’s doing and b) there’s a Pret literally 30 seconds walk from the lounge which has exceptionally good ones.

            There were, indeed, 3 different types of bread on display at noon on Saturday but no jam and no butter. Offering people literally nothing else than 3 different types of dry bread seems a bit Victorian workhouse to me!

          • Rob says:

            Not clear but I’d be shocked if PPass etc were allowed given that it is busy enough at peak periods already. I suspect that you WOULD be able to pay for access though, because (frankly) what’s the point in contracting out the lounge otherwise? There’s not much to be cut in the way of costs because they don’t spend any money on passengers as it is!

          • meta says:

            Pret pastries are exceptionally bad. You don’t know what you’re talking about. They are proper croissants/pain au chocolat of standard French quality. They have good amount of layering and are quite big unlike Pret pastries which come very flat and often soggy, but that’s what British public thinks it’s great and proper French so Pret continues to make profit.

          • George says:

            “but that’s what British public thinks it’s great and proper French so Pret continues to make profit.”

            I’m not saying their pastries are any good as I’ve never eaten them but I know for a fact that they sell and make a lot of money from them in France too. They’re the same pastries that are sold in the uk too

  • George says:

    I wonder how many focus groups were held and how much was spent with brand agencies to change the names of the travel classes.

    • Roy says:

      Eurostar and Thalys both had a three class structure, but with different names, so there was always going to have to be a change following the merger…

  • Matthias says:

    The number of Plus vs Premier coaches is flexible so there can be 1-5 Plus and 1-5 Premier depending on the need (eg at weekends typically 5 Plus – 1 Premier, on a weekday evening can be the opposite).

    Then Premier will always get the coaches starting from the front, but if there are only 1-2 Premier coaches there will also be 1-2 Plus coaches at the front. Worth checking out on the seating plan so you don’t have to trudge the full 400m on arrival.

    This is valid only for the new “e320l trains, the refurbed “e300” ones (which inside look identical) have their 6 premium carriages in the middle, so it matters less.

  • executiveclubber says:

    I don’t pretend to understand anyone who would pay for Premier over Plus, as someone who always travels Plus with an Amex Platinum, it’s a very nice way to travel. The food in Premier looks even less filling!

    • Rob says:

      The food is certainly not a reason to pay the extra, I agree. In my case the price gap was so small that it was worth it just to get this article out of it.

    • Susan says:

      +1, as someone who travels €* not quite enough for CB the AMEX benefits keep the card just about worth the fee. That and iproov (big thanks the HfP for that one) make all the difference.

    • Rich_A says:

      If you don’t have Plat and can’t use iProov, then there’s a lot more value in Premier. I think it still has 15-minute check in deadline? (Although using that pretty much means you won’t be using the lounge.)

      But the onboard product is surprisingly weak, compared with Plus.

      The couple of times I’ve used it, I don’t think I would notice a difference.

  • Matthias says:

    Also, iProov only exists in London so the CB/Premier queue jumping benefits in Paris can be very useful if it’s busy. But recently I’ve never seen much of a wait.

    • Rob says:

      Paris is always fine because there are far fewer trains and they are evenly spaced.

      • Alastair says:

        Brussels on the other hand is currently a complete shit show. A few weeks ago it took 1h20 from joining the back of the checkin queue (stretched all the way down the outside concourse) to getting on the train. We left 45 minutes late as a result. The subsequent trains were all delayed for the same reason. Eurostar staff declined all responsibility claiming immigration and security were nothing to do with them.
        I did notice a large chunk of the area after formalities is taken up by a nice shiny new duty free shop, good luck with making any money from that when nobody has time to buy anything.

        • Dawn says:

          It was the same when I flew into Brussels. Took 1 1/2 hours to get through passport control (due to us being Brexit and not allowed in the European line). Same when we departed Brussels. I’ve done 2 trips there now and each time it was a total nightmare.
          I was considering taking the train next time, but looking at your comment wonder if I would get the same issues?

          • Lee says:

            Yes. Same. Passports is becoming a big problem. And the Eurostar lounges have nothing decent to eat. On the trains it is also pretty abysmal.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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