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Why you should use AwardWallet to track your frequent flyer miles and hotel loyalty points

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There is only one miles and points tool that I use every day – and have done for a number of years – and that is AwardWallet.

It turns out, however, that I hadn’t done a single article in 2024 which talked about AwardWallet. I thought it was worth a look today as part of our series of introductory articles for the New Year.

AwardWallet allows you to store the log-in and password details for pretty much all of the loyalty programmes you are in. It isn’t just travel, either – Nectar, Boots Advantage, Tesco Clubcard, Harrods Rewards …. it covers 630 programmes from across the world.

Award Wallet review

Across their entire membership, it is tracking over 221,000,000,000 miles and points for 815,000 users.

You can store programmes for various different people inside one AwardWallet account. When I log in, I see over over 25 different accounts across my family. A clever part of AwardWallet is the ability to sideline schemes which are dormant or rarely used.

Not all programmes are supported, unfortunately.  A few block it deliberately, such as American Airlines and Delta.

You can sit and back and do nothing with AwardWallet if that is how you want to play it. Once a week, AwardWallet will automatically log in to each of your programmes and update your balance. It will then send you a weekly email with all of your balance changes.

For the more obsessive, like myself, you can log in to AwardWallet and simply click ‘Update’. AwardWallet goes off and updates all of your ‘active’ balances immediately. On a PC you can leave it running in another window.  There is also an app which lets you check all your miles and points balances on the move.

I won’t beat around the bush – AwardWallet has got a lot less useful in recent years. The number of active schemes I’m in which update automatically without triggering 2FA or similar is relatively few. However, for me, the real value is seeing all of my balances in the same place.

The way around this is to disable 2FA accounts inside AwardWallet. Once a month I update the key 2FA ones, like American Express, and then immediately disable them again to stop the 2FA coming up until I’m ready to update them again.

If you are not already a member of AwardWallet, you can sign up for free here.

Award Wallet review

What is AwardWallet Plus?

Whilst AwardWallet is free, you can pay $50 per year to upgrade to ‘Plus’ status.  This comes with a number of extra benefits:

  • Balances update in parallel rather than one at a time (claims a 5x increase in updating speed)
  • The expiry dates of your miles are shown, based on what AwardWallet knows about the expiry rules of the programme, your status and your recent activity
  • You receive email warnings if miles are heading towards expiry
  • You can see historical transactions for some programmes and a graph of changes in your total balance for all programmes
  • You can update your balances multiple times per day (although the free version lets you do it twice per day, which is more than enough for most people!)

A note on security

Some people, understandably, are worried about the security of their account details. (AW is owned privately by a couple of guys in the US albeit they have quite a big team now.) If you are, you can choose to have AwardWallet store all of your log-in and password data locally on your PC, not on their server. The only impact of this is that you are limited to checking your balances on that one device.

My personal view is that using AwardWallet improves your security.  When my Tesco Clubcard vouchers were stolen a decade ago, it was AwardWallet that notified me.  If I hadn’t seen my balance change, I may not have noticed for months.  AwardWallet has been in business for almost 20 years now without any serious issues.

I am a big fan of AwardWallet, and if you have never used it I recommend taking a look.  It doesn’t take long to set up, and once you have all your data there it becomes quite addictive checking your balances. There’s no doubt that 2FA has reduced its usefulness, but it is still my ‘one stop shop’ for keeping my balances in one place.

You can sign up here and there is no charge unless you decide to upgrade to Plus at some point.

Comments (59)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Mikeact says:

    Obviously a number on here disagree with @Rob . I’ll join them, as I too cancelled out after being locked out.

  • babyg_wc says:

    ah yes, good reminder, i forgot to cancel my awardwallet and got the new enhanced renewal fee.. as others have said, used to be a great tool, now too many issue with accounts (ba / qr) being locked out.

  • JB says:

    I renewed my subscription to AwardWallet Plus recently and it was a total waste of money. The inability to deal with 2FA is a deal breaker and trying to input secondary one time passwords is impossible even when updating accounts manually. Not sure I understand how you find it so easy Rob? Until they can sort out the functionality, it’s a useless service as I value the extra security with Amex, BA etc more than I need a summary of my accounts through AwardWallet

  • Ian says:

    Shame you didn’t mention the fact that they went back on the $10 per year for life for older users.

    They can no longer be trusted and so I’m out.

    Oh plus the majority of the accounts no longer work.

    One to avoid

    • Rob says:

      What’s done is done. Do you want us to add a note to every HfP article listing how the scheme was better in the good old days?

      • Richard says:

        FWIW, “AwardWallet has got a lot less useful in recent years” (which you do say in the article!) is quite a different thing from “AwardWallet drew customers in with a specific guarantee and then went back on it” (which is what multiple comments are claiming – I have no knowledge of my own).

        I haven’t gone looking for specific examples, but “for those who remember the X debacle…” feels like something that you do write from time to time. And you definitely brought out that picture of Alex Cruz looking silly for *years* 🙂

  • AirMax says:

    See also the Talktalk Free Broadband Forever offer!

  • ACK says:

    “When my Tesco Clubcard vouchers were stolen a decade ago, it was AwardWallet that notified me.”

    Can’t believe what I’m seeing here. Two wrongs don’t make a right. In general, if you were foolish / clumsy enough to “provide” access to your account to thieves, the solution is not to provide *all* access to a random company. The solution is to secure your accounts more.

    • Rob says:

      This was 2015. My Tesco vouchers were stolen by our postman and used at a Tesco not far from us. No online spending then. My account was never hacked.

      • ACK says:

        What may have worked in 2015 under current circumstances will most likely be bad advice or even harmful in 2025 under current circumstances.

  • Charles Rodgers says:

    I upgraded due to the recent increase in fees, but I am having a lot of problems. Account updates time out and display error messages. Can’t get BA accounts to sync. I am working with someone there to try rectify all the issues, even sent over javascript developer scripts to them. But, reading about accounts being locked in these comments, coupled with all these problems, will likely have me cancelling my account. Certainly, my experience has been bad so far.

  • Ironside says:

    Thanks for the reminder to cancel AwardWallet. I have very little tolerance for businesses that ‘change their mind’.

    Any decent alternatives?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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