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Is this the sweet spot for using Virgin Atlantic credit card vouchers?

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The move to dynamic pricing for Virgin Flying Club redemptions last October effectively killed off any hope that most people had for flying in Upper Class.

There is virtually no Upper Class reward availability at a sensible price (ie a price similar to that charged before last October.)

There are, for example, literally ZERO days when you book Upper Class from Heathrow to Cape Town at a Saver rate. The four return tickets we have booked for December for 460,000 points under the old system now cost 1.56 million points for the same flights.

The same goes for other key leisure routes. The only slivers of light are on US East Coast routes and India.

After five months, however, a sweet spot – of sorts – has appeared for anyone with a Virgin Atlantic credit card voucher and who is travelling alone.

As a reminder, you earn a voucher each year when you spend:

The voucher is valid for two years and for flights in all cabins.

The voucher is worth:

  • 75,000 Virgin Points if you have no Virgin Flying Club status
  • 150,000 Virgin Points if you have Silver or Gold status in Virgin Flying Club

You can use the voucher to:

  • upgrade a cash or points flight for yourself
  • buy a companion ticket for the same cabin and flight if you already have a cash or points ticket

Here’s what you CANNOT do:

  • use the voucher to pay or part-pay for a reward flight for yourself

If an Upper Class flight to New York is 110,000 Virgin Points, you CANNOT use your 75,000 points voucher to pay just 35,000 Virgin Points.

However ….

You’ll see from the rules above that you CAN use your credit card voucher to upgrade an existing points booking.

The one good thing to come from the Virgin Flying Club changes – although it doesn’t appeal to those HfP readers who prefer premium cabins – is that economy redemptions can be incredibly cheap. They can be as low as 6,000 Virgin Points each way, and this pricing is surpringly easy to find.

So …. this is what you do:

  • You find a day with a cheap economy redemption on Virgin Points, which you book
  • You call Virgin Flying Club and upgrade it, using your voucher, to Premium or Upper Class

Here’s an example to New York, for a four day trip in September, picking one of the daily flights.

Outbound on 9th September:

Return on 13th September:

As you can see, an Upper Class return ticket will cost you 145,000 Virgin Points + £586 + $494.

(Note that it is virtually impossible to get an Upper Class flight back to the UK from New York for under 110,000 points one way. The super cheap tickets are only available outbound.)

However, if you have a 75,000 Virgin Points voucher from the credit card, you can get this down to 70,000.

This is what you do:

  • Step 1 – book, for Virgin Points, an economy ticket for this trip – it will cost you a total of 12,000 Virgin Points + £216 + $75
  • Step 2 – ring Virgin Flying Club and use your credit voucher to upgrade your existing economy Virgin Points ticket to an Upper Class points ticket

In this example, Upper Class would usually cost 145,000 points return as I noted above.

However, the cost of the economy ticket is deducted from this, leaving a total to pay of 133,000 Virgin Points + £370 + $419.

You CAN use your 75,000 Virgin Points credit card voucher because it is an upgrade transaction.

The cost of the upgrade comes down to (133,000 – 75,000) 58,000 Virgin Points + £370 + $419.

The total cost of your Upper Class return flight is 70,000 Virgin Points + £586 + $494.

You have managed to use your credit card voucher to save 75,000 Virgin Points on the ticket, even though the rules don’t allow you to take a direct saving on a ticket for one person. Clever!

The only time that this loophole fails is when the price difference between economy and Upper Class is less than 75,000 points. In such a case, you wouldn’t get the full value of your voucher because the upgrade cost would be less than 75,000 points. However it is very unlikely you would find such flights.

You can confirm that this approach (upgrading a points ticket using even more points) works if you read the Flying Club T&C here. The key lines are:

5.2.1 Flying Club reward vouchers can be used either as an upgrade reward or a companion reward. You can choose how you wish to use it at the time of redemption.

5.2.2 A reward voucher can only enhance a primary booking with an upgrade or the addition of a companion seat. The primary booking can be paid for with money or Virgin Points (or a combination of both), and the reward can be added at the same time as the primary booking is made, or at a later date.

You cannot use a voucher to book a redemption flight alone; the reward voucher can only be used for an upgrade or companion reward.

Comments (90)

  • tomtom135 says:

    I upgraded a work paid PE flight on a reasonably popular route to UC using the voucher, it covered all 150,000 points needed so just had to pay taxes (around £450). That said, I had to be flexible with the dates and I managed to find the only 2 days (inbound and outbound) that didn’t have insane pricing for UC redemptions. As with all these things, you have to be both lucky and flexible to get the most out of it!

  • Travel Strong says:

    There’s a bit of an inconsistency on one way Vs return pricing which means adding the two fees together rarely adds up to the cost of booking as a round trip. When booked as a return, £586 + $494 comes out at £1044 instead of £957.
    Relatively minor difference at around £85 – 90, but worth being aware of.

    Booked some friend in on west coast tickets recently and found the same in economy. No vouchers were used to booked as two one ways… Which had the surprise bonus of the seat selection being included on the USA-UK leg. (As Economy seat selection is no longer included on UK-USA return trips, but is included on USA-UK return trips.)

    • Travel Strong says:

      No vouchers were used so booked as two one ways*

    • Mike says:

      Everytime I’ve checked the one ways add up to the return, which was a welcome change.

      They do have different taxes/fee amounts on some of the cheaper flights, which they didn’t have before the change, also a nice positive.

      • Travel Strong says:

        Maybe they are just using the same terrible exchange rate that virgin voyages apply to bar tab packages 🙃

  • Mike says:

    If you upgrade a previously booked reward flight, don’t they reprice the original booking? It’s an issue if the saver rate isn’t there anymore.

  • HampshireHog says:

    Surely you can upgrade 2 pax on a one way instead of using it as a companion voucher?

  • Paul says:

    I have been playing this game since HfP started but by the time I had read this article – twice! I had concluded that this is no longer a game. It’s a cruel and unusual punishment!

    The Virgin scheme is overly complex as well as over priced. The machinations and hoops you are required to navigate mean it’s just not of any practical use as a scheme to even the most dedicated VS flyers and readers of HfP. What a mess

    • William Avery says:

      Crazy when you also consider the Virgin experience is bang average.

    • Mark says:

      Totally agree. Been an avid reader and points redeemer for 10+ years, and have no idea how anyone can make sense of the Virgin programme. Combined with a poor UC product and the recent redemption changes means I have no interest in flying Virgin whatsoever

      • W says:

        Virgin UC both to and from Jamaica to London is a far better experience that AA from JFK to London. Was I lucky? Agree it’s not as good a seat as Qatar or some others but was plenty good enough.

  • Bodds says:

    Under the new scheme you can upgrade from economy to upper with the “voucher”

    You don’t need to pay PE rates to be able to upgrade to Upper?

    • Rob says:

      Doesn’t matter, because you pay the difference between Upper taxes and whatever you paid for the original ticket. You are still paying the full amount of Upper taxes one way or another.

  • Paul says:

    November, January and February have NYC to London with the majority of days offering somewhere from 50-75k one way in business.

    The new Virgin system isn’t hard to figure out
    1. Booking last minute during peak tourist times isn’t a great plan
    2. Book during the sale, and you effectively get to benefit from the sale non flexible fares with a fairly flexible rewards book
    3. LHR to LAX has some great deals ocassionally (ex 52k in business 12 Jan) as they have too much capacity on the route
    4. Premium economy is the real winner if you are willing to suck it up, particularly on day flight back from NYC
    5. It’s worth checking often as the algorithm isn’t fully stable

    I think there is more value to be found in it than some on this blog do.

    • Rob says:

      If you are totally flexible with dates and destinations then, yes, there is clearly value (although NYC in January isn’t to everyones tastes).

      Such people are few and far between though.

  • jj says:

    It’s game over for me and Virgin, I’m afraid. Compared with BA, it’s more points for fewer available seats to a restricted range of destinations for poorer service in a worse seat. I took a relaxed ‘wait and see’ attitude when the new scheme was launched. I’ve waited, I’ve seen, and I’ve walked.

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