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My Lounge in Heathrow Terminal 3 is now open – take a look

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No1 Lounges has officially opened its new My Lounge at Heathrow Terminal 3.

The old Club Aspire lounge has been fully refurbished and rebranded ‘to deliver a bold new My Lounge experience, laid-back, sociable, and full of character’.

What it actually does is properly differentiate the three lounges that No1 operates in Terminal 3, with Clubrooms as the most premium, No1 Lounge as the mainstream offering and My Lounge as the more casual, family friendly option.

My Lounge in Heathrow Terminal 3 is now open

No1 has publicly said that it intends to phase out the Club Aspire brand, which implies that we can expect a change to the Heathrow Terminal 5 site at some point.

The Club Aspire lounge at Gatwick South will be more of a challenge because there is already a My Lounge, No1 Lounge and Clubrooms in the terminal. I suspect the easiest option will be to knock-through to the existing My Lounge behind it – these two lounges were originally one space, used by Virgin Holidays, if you go back a decade.

The My Lounge Heathrow Terminal 3 website is here.

My Lounge in Heathrow Terminal 3 is now open

What can you find in My Lounge Heathrow Terminal 3?

The new My Lounge covers 3,200 sq ft and offers 112 seats with an open-plan layout.

There wasn’t a press preview (the team has been focussing on Jersey, which opens today) and the photographs here have been supplied by No1.

To quote:

Designed as a flexible, informal space for modern travellers, it offers a laid-back alternative to the traditional airport lounge, where guests can unwind, play, or simply switch off before they fly.

My Lounge in Heathrow Terminal 3 is now open

The lounge features a self-service grazing menu with hot and cold snacks, sweet treats and a pancake machine, alongside bistro-style dining and a fully tended bar serving beer, wine and spirits. Guests can also help themselves to soft drinks, juices, teas and coffees throughout the day. 

Entertainment and social zones include a games area with arcade table and PlayStation, and a cosy ‘den’, perfect for catching up on TV, films or live sport. Additional amenities include fast and free Wi-Fi, plentiful charging points, accessible toilets, baby-changing facilities, and live flight information screens to keep guests informed.

Casual seating throughout is designed with groups, families and solo travellers in mind, creating an atmosphere that is easy-going, energetic and refreshingly different, with playful design touches and an inclusive feel.

My Lounge in Heathrow Terminal 3 is now open

The opening of My Lounge completes a trio of refreshed spaces under the No1 Lounges portfolio at Heathrow T3. Each brand offers a distinct experience, from the indulgence of Clubrooms to the refined familiarity of No1 Lounge, and now the relaxed spirit of My Lounge – giving travellers greater freedom to choose the space that best matches their personality and reason for travel. 

How to access My Lounge at Heathrow Terminal 3

This lounge is located airside. You should follow the signs to Gates 1–42 and ‘All Airline Lounges’. Follow the signs to ‘Lounges B–J’ – My Lounge is ‘Lounge D’.

My Lounge in Heathrow Terminal 3 is now open

You can get into the lounge for free via Priority Pass, Lounge Key and DragonPass, subject to availability.

(American Express Preferred Rewards Gold comes with four free Priority Pass lounge entries per year, and the card is free for your first year. The Platinum Card from American Express comes with two unlimited Priority Pass cards, each allowing two people to enter. The Lloyds Bank World Elite Mastercard offers a Priority Pass as part of its package.)

You can pre-book access on this page of the No1 website for a £6 fee, which will guarantee you access with your lounge club card.

If you are booking for cash, there is a 15% discount running for visits made by 16th August. You need to use code MYLOUNGE-LHR3 at checkout on this page of the No1 Lounges website.

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Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (September 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

Lounge access via American Express cards:

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our in-depth review of The Platinum Card from American Express is here.

You can apply here.

SPECIAL OFFER: Until 14th October 2025, the sign-up bonus on The Platinum Card from American Express is increased to 80,000 Membership Rewards points. This would convert to 80,000 Avios! The spend target is changed to £10,000 within SIX months of approval. T&C apply. Click here to apply.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

The American Express Preferred Rewards Gold Credit Card is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold Credit Card review here.

SPECIAL OFFER: Until 14th October 2025, the sign-up bonus on the American Express Preferred Rewards Gold Credit Card is doubled to 40,000 Membership Rewards points. This would convert to 40,000 Avios! The spend target is changed to £5,000 within SIX months of approval. T&C apply. Click here to apply.

American Express Preferred Rewards Gold Credit Card

Your best beginner’s card – 40,000 points, FREE for a year & four airport lounge passes Read our full review

Lounge access via HSBC Premier credit cards (Premier account holders only):

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider The American Express Business Platinum Card which has the same lounge benefits as the personal Platinum card:

SPECIAL OFFER: Until 14th October 2025, the sign-up bonus on The American Express Business Platinum Card is increased to 120,000 Membership Rewards points. This would convert to 120,000 Avios! The spend target is changed to £12,000 within three months of approval. T&C apply. Click here to apply.

The American Express Business Platinum Card

120,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Category

Airport Lounge Reviews (UK)

Comments (40)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Barry says:
    18 Jul18 July 06:55

    3,200 sq ft. At least put the equivalent metric measure in as well. I’m in my 50s and don’t recall being taught in anything but the metric system.

    • Born2sKydive says:
      18 Jul18 July 07:11

      297.29 square metres….. the power of Google

    • JDB says:
      18 Jul18 July 07:14

      That particular conversion is very simple to do in one’s head. It’s difficult to imagine not also being taught the imperial system that one still comes across pretty regularly including in the US with its slight differences to ours.

    • Flyoff says:
      18 Jul18 July 07:38

      Agreed. It is over 50 years since it was taught. I find it very odd that the BBC still use imperial mostly in their news broadcasts.

    • Wally1976 says:
      18 Jul18 July 07:44

      I tend to use the rough conversation 1 sq meter = 10 sq feet

    • Yorkie Aid says:
      18 Jul18 July 07:45

      How on earth do you cope with the daily trauma of distances being in miles? Do you have to do a mental conversion into km every time you see a road sign?

      • Barry says:
        18 Jul18 July 08:07

        Thanks for your input. I don’t live in the UK (or the US)

      • Greg says:
        18 Jul18 July 08:09

        @Yorkie. I calculate miles per gallon every time I fill my car with petrol.

      • JDB says:
        18 Jul18 July 08:34

        And what about pints, mpg or furlongs if interested in racing.

        • JDB says:
          18 Jul18 July 11:31

          And for anyone who reads literature, does crosswords or just likes knowing stuff – there are many plenty of old measures – quires, reams, chains, perches, bushels or old money terms like crown, farthing, guineas etc.

    • MrWhite says:
      18 Jul18 July 09:05

      You’re in your 50s and can’t use google or a calculator …

      • Barry says:
        18 Jul18 July 09:15

        Apparently not

      • Kuestrian says:
        19 Jul19 July 08:38

        I think it’s more likely that the Rob used imperial especially for the aged section of the readership who themselves aren’t used to using calculators!

        The same reason the Daily Mail always use fahrenheit for temperatures.

    • Mrs Trellis says:
      18 Jul18 July 11:27

      I thought that “football pitches” and “Wales” were the acceptable units of area.

  • Greg says:
    18 Jul18 July 07:53

    Seems like yet another lounge without a smoking area.

    Imagine flying from Cape Town to Seattle without a U.K. visa. What is the harm in providing a passenger with a discreet area of a lounge (or the airport for that matter) for them to enjoy a puff in private. Lounges and airlines ply drinkers with some of the most luxurious and expensive alcohol on the planet yet smokers are always penalised.

    Bizarrely one can smoke in My Lounge Gatwick South and there was a smoking terrace at LHR T4 the last time I passed through. Cape Town has several such areas as do a large number of other airports

    I’m not advocating the throwing of butts off the Clubhouse terrace, but don’t believe a discreet smoking area has ever encouraged anybody to take up the filthy habit.

    If My Lounge at Gatwick can provide this service, why not Heathrow

    • kevin86 says:
      18 Jul18 July 08:13

      Have a cig before you arrive at the airport?

    • ChrisBCN says:
      18 Jul18 July 08:18

      There isn’t a sex room either, but guess what people cope and can wait until they get where they are going. I’m ok with not pandering to smokers – they have had free reign to smoke in many places affecting others where there is no escape (eg at bus stops) for a very long time.

      • kevin86 says:
        18 Jul18 July 08:23

        They’re worse than the can’t survive for a few hours without a drink types. Love playing the victim

        • Lumma says:
          18 Jul18 July 08:30

          German airports have those smoking boxes all over and as a result, stink too

      • David says:
        18 Jul18 July 10:31

        Brought me back to going to pubs/clubs as a nonsmoker and coming back clothes absolutely reeking. As for a sex room, that should be a thing. Good revenue in that.

      • Novice says:
        18 Jul18 July 11:01

        😂

    • Barrel for Scraping says:
      18 Jul18 July 09:52

      Presumably UK law comes into play here. They can’t just have a smoking room, it’s not allowed. Any smoking facilities have to be outside and maybe it’s difficult/impossible to fit one in that location. If smoking areas can be provided that don’t impact non smokers then great but remember UK law is very strict on this so if there’s no way to go outside it’s not happening

      • Greg says:
        18 Jul18 July 16:47

        @barrel for scraping

        My question was, if My Lounge at Gatwick, and T4 at Heathrow can provide a discreet, outdooor smoking area, why can’t this new My Lounge at T3 ? I know for a fact lots of passengers use My Loungs at Gatwick South ONLY for the smoking area.

        • kevin86 says:
          18 Jul18 July 17:17

          Maybe there’s a lack of space? Not sure why you think anyone on here will know or be able to build one for you

        • ChrisBCN says:
          19 Jul19 July 12:14

          But why should they? CLUE: they shouldn’t

    • Edd L says:
      18 Jul18 July 12:40

      Such rooms aren’t uncommon in DE/AT/CH but I am yet to see one that doesn’t ‘leak’, so I’m glad we don’t have them in the UK

  • HughM says:
    18 Jul18 July 08:15

    That’s a pancake machine, not pancakes.

  • apbj says:
    18 Jul18 July 08:26

    Looks like a Wayfair catalogue.

    But a big improvement nonetheless.

  • Lumma says:
    18 Jul18 July 08:33

    I remember when you could get in the Gatwick one for something like £12 with a couple of hundred Virgin points on top.

    For the date I looked at, this was £36, No1 was £44 and the Clubrooms were £50. No wonder people try to get value by drinking as much as possible before flying.

    • Rob says:
      18 Jul18 July 08:37

      I remember that too! However that was when My Lounge served food on paper plates with disposable wooden cutlery.

  • elguiri says:
    18 Jul18 July 09:12

    I walked past this yesterday, looked like a sleazy club from the outside. If I had known it would have better food options than quantus I would have headed here instead.

    • JDB says:
      18 Jul18 July 09:21

      @elguiri – I saw your forum post re the T3 Qantas lounge which does seem rather overrated. Its big merit is that it’s often very quiet, but the food is very second rate, bordering on nasty and the wine is now actually worse than BA which is quite an achievement! Loos much better than BA though.

      The lounge scene at T3 isn’t quite what it was with CX often turning away alien passengers, Centurion full or a zoo at mainstream hours and Qantas downgraded.

      • Rob says:
        18 Jul18 July 09:22

        T3 Qantas lounge review on Monday!

      • Lumma says:
        18 Jul18 July 10:52

        Want as lounge is great, if the downstairs bar/restaurant is open. Outside those times I’d rather be in the AA or BA lounges. At least you’re trusted to pour your own drinks and you’re not waiting while everyone is ordering a “batista made coffee”

    • acewoking says:
      18 Jul18 July 14:18

      Sleazy club? Maybe it is a sex room after all.

  • Simon says:
    18 Jul18 July 09:59

    Is there a simple list / comparison anywhere of the T3 lounges accessible with PP/LK? (I think one of them is currently closed under refurb…)

    I’ve lost track on the new names etc… TIA

  • Alex says:
    18 Jul18 July 10:14

    Using coupon “AUDIN1” gets you 20% discount on cash booking.

    You can also redeem the cash component with Yonder card at 2% redemption rate.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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