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Review: Conrad Singapore Orchard hotel, a refurbished 80s icon

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This is our review of the newly refurbished Conrad Singapore Orchard hotel, not to be confused with the Conrad Singapore Marina Bay.

Set on Orchard Road, this is a full top-to-toe refurbishment of the Regent Singapore, an iconic late 70s/early 80s hotel designed by the American architect John Portman. Portman was famous for his hotels with full-height interior atriums and I’m told Conrad Singapore Orchard was the first atrium hotel in Asia when it opened in 1982.

During covid the hotel received a full refurbishment before reopening in January 2024.

Review: Conrad Singapore Orchard hotel

This stay was part of my recent Qantas review trip to Australia. We are saving the second batch of flight reviews – from Sydney to London via Singapore – until September but I thought this review could run now.

Hilton provided my stay in exchange for a review. The hotel website is here.

Where is the Conrad Singapore Orchard hotel?

The Conrad Singapore Orchard hotel sits just off Orchard Road, a 2.5km street in Singapore’s interior which is home to a high-end shopping district with several malls.

The Conrad is slightly off to one side in a quieter part of Orchard, with its immediate neighbourhood largely comprising residential and luxury hotels, with a small mall (Tanglin Place) next door.

Review: Conrad Singapore Orchard hotel

This is as good a place as any to be: having visited Singapore a few times now, I’ve realised that unless you’re staying in the famous Marina Bay Sands or one of the (very few) hotels with a Marina Bay view, there is no real ‘best’ area in central Singapore. The public transport network is so good and the sights so spread out across the city state that you’ll be jumping into taxis (or Grabs) or on the MRT regardless.

In this case, the closest station is Orchard Boulevard, about five minutes away. This gets you on the brown line to Marina Bay and Gardens by the Bay within 10 minutes or so, with regular interchanges to other lines on the way.

From Changi airport it’s about an hour on the train or half that time if you take a car. Grab is the preferred ride-hailing app in Singapore and a trip to or from the airport will set you back around SGD$25 or £15.

Inside Conrad Singapore Orchard

One thing that hasn’t changed during the renovation is the hotel’s signature atrium. This stretches up all 12 storeys of the property, with interior walkways on each floor.

Review: Conrad Singapore Orchard hotel

I don’t suffer from vertigo but even I got the heebie-jeebies looking down from the top!

Review: Conrad Singapore Orchard hotel

Reception and concierge are by the entrance, to the left of the magnificent floral display:

Review: Conrad Singapore Orchard hotel

Rooms at Conrad Singapore Orchard

The number of rooms decreased during the refurbishment, going from over 500 to around 445. I assume some have been turned into larger rooms and suites.

The building was designed as a hotel so, despite a confusing array of room types, they’re actually all pretty similar.

I was given a King Deluxe Room on one of the top floors. Despite its name, this appears to be a standard room at 35 square metres; other room categories above this include premium and balcony rooms (only marginally larger at between 35 and 40 sq m) as well as a host of suites.

The room features a fairly conventional layout. A small hallway is home to a wardrobe and mini bar:

Review: Conrad Singapore Orchard hotel

Nespresso coffee, tea and some small snacks are complimentary but everything else is chargeable. Rather than supply bottled water, each room comes with its own filtered water tap which I loved. This is something I’ve only seen at EAST Hong Kong (review here) but I’d be happy if more hotels did it.

Review: Conrad Singapore Orchard hotel

To the right is the bathroom. This is the biggest compromise with the majority of the rooms, because there’s no way to get around it: it’s small. It would be crowded for two people. There’s just one wash basin:

Review: Conrad Singapore Orchard hotel

The toilet is between the wash basin and the walk-in shower. Annoyingly the toilet roll holder is behind you, so you have to turn fully round each time.

Review: Conrad Singapore Orchard hotel

Toiletries are the classic Byredo Mojave Ghost that you find in every Conrad.

Annoyingly, the mirror is not heated and quickly fogs up every time you have a shower – even a quick one.

Whilst the rooms have been fully refurbished, a tiny part of the original has been kept in the form of the granite bathroom floor. It’s retro but I think they’ve done a good job integrating it with the more modern, tropical style of the rooms and I like that they’ve kept it as a little nod to the hotel’s history.

Review: Conrad Singapore Orchard hotel

Unlike the bathroom, the bedroom itself is quite spacious – so much so that I wish they’d given a bit more space to the former.

In my room the big king bed faces the window, although this isn’t true for all rooms in this category:

Review: Conrad Singapore Orchard hotel

.… although, as a result, the TV is mounted on the left wall – not exactly an ideal viewing angle:

Review: Conrad Singapore Orchard hotel

Each bedside table has a clever flat drawer with AC and USB power which is very practical and helps to manage the cable situation.

Review: Conrad Singapore Orchard hotel

In the window you have a large table and day bed / banquette:

Review: Conrad Singapore Orchard hotel

You won’t see any iconic buildings from the hotel but I did have a view of lush greenery – I guess there’s a reason this part of Singapore is called Orchard!

Review: Conrad Singapore Orchard hotel

Conrad Singapore Orchard pool and gym

The Conrad’s pool is arguably the least impressive aspect of the hotel. It simply doesn’t have the ‘wow’ factor of the rooftop infinity pools you find at many hotels in Singapore these days. Still, it does the job:

Review: Conrad Singapore Orchard hotel

The gym is better, a good size and lots of natural light thanks to the windows along one length. The equipment was brand new from Technogym:

Review: Conrad Singapore Orchard hotel

Conrad Singapore Orchard Executive Lounge

The Conrad Singapore Orchard is also home to a small but lovely Executive Lounge on the top (11th) floor. This is accessible to anyone with Hilton Honors Diamond status or who books an executive room.

The space is lovely and bright, with paintings of lush jungle commissioned for the hotel:

Review: Conrad Singapore Orchard hotel

There are only about 30 seats, which feels tight given the 445 rooms in the hotel, although it was never busy when I popped in. I struggle to see how it can cope when the hotel is full, however.

The offering is impressive, with a very similar selection for breakfast as you’d expect in the main restaurant, including a made-to-order eggs station.

Review: Conrad Singapore Orchard hotel

Dining and breakfast at Conrad Singapore Orchard

There are a whopping ten restaurants, bars and cafes in the hotel, although it doesn’t feel busy or big when you’re there. These include:

  • Summer Palace, a Cantonese restaurant with one Michelin star
  • Seoul, a Korean BBQ restaurant
  • Tenshin, a tempura restaurant
  • Shoukouwa Shinjidai, a tiny ten-seat restaurant serving Japanese kaseiki-style meals
  • Basilico, an Italian restaurant
  • Manhattan, an atmospheric cocktail bar

As is typical in Singapore and Asia, several of these are iconic in their own right and attract guests from outside the hotel. This includes Summer Palace, established in 1982 and which has survived the hotel’s various reincarnations, as well as Manhattan which also pre-dates the hotel’s refurbishment as a Conrad.

Review: Conrad Singapore Orchard hotel

I had the pleasure of trying both, starting with an aperitif in the moody interior of Manhattan. This bar is inside the hotel lobby but you wouldn’t know it when you step through its doors. It exudes sexiness and style and feels like the sort of place you might find James Bond sipping on a martini.

Impressively, they also age their own cocktails in custom oak barrels and are regularly listed as one of the world’s best bars (and came #33 in 2022.) Those with writing on them are special editions, but some of the aged cocktails are moved from barrel to barrel over many months to perfect the flavour:

Review: Conrad Singapore Orchard hotel

Summer Palace, meanwhile, is more of a traditional and refined dining experience with large round tables and imperial garden murals in a contemporary Chinese style. Here is the Peking duck roll, crispy pork belly and abalone:

Review: Conrad Singapore Orchard hotel

…. and the stuffed crab shell:

Review: Conrad Singapore Orchard hotel

Breakfast at the Conrad Singapore Orchard hotel

Breakfast is served buffet-style in Basilico, the Italian restaurant which overlooks the pool.

Review: Conrad Singapore Orchard hotel

It is a stylish set up with a large central table and several smaller tables orbiting around it:

Review: Conrad Singapore Orchard hotel

There is an eggs station as well as a fresh noodle soup station. The buffet has a big focus on Japanese and Chinese specialities, as well as an entire section dedicated to Indian breakfast foods and a dosa station.

A range of pastries is available:

Review: Conrad Singapore Orchard hotel

…. as is a rotating menu of cured fish:

Review: Conrad Singapore Orchard hotel

.… plus the crispiest hash browns you’ll ever have:

Review: Conrad Singapore Orchard hotel

Conclusion

Overall, this is a classy refurbishment of a classic Singapore hotel. Whilst it might not look like much on the outside thanks to its modernist / brutalist design, the interiors have been beautifully updated in a tropical-colonial style. The generic rooms of the hotel in its previous incarnation have been transformed: you won’t forget you are in Singapore now.

When it comes to drinking and dining you are spoiled for choice. With ten different outlets you need never leave the hotel! It’s great to see Hilton retain Summer Palace and Manhattan, both of which have a long history at the hotel. Meanwhile, the breakfast buffet is both stylish and delicious.

Singapore, bizarrely, has a lot of outdated hotels in need of refurbishment. The Conrad Singapore Orchard is no longer one of them.

Room rates start at SGD330, or just under £200 per night. If booking a redemption, expect to pay from 70,000 Hilton Honors points per night.

Booking for cash?

If you are booking for cash, we recommend booking a ‘Hilton for Luxury’ package via our luxury hotel partner Emyr Thomas at Bon Vivant.

You will receive:

  • Complimentary breakfast for two
  • $100 equivalent food & beverage credit
  • Double Hilton Honors points
  • One category upgrade, early check-in and late check-out, subject to availability

…. for the same price as the standard Best Flexible Rate. You pay on departure as usual. You can learn more about ‘Hilton for Luxury’ here and contact Emyr here.

(Until the end of 2026, Emyr can get you a 20% discount on Best Flexible Rate due to the promotion covered in this HfP article.)

You can find out more, and book, on the Hilton website here.

Comments (47)

  • Olly says:

    What’s the rationale behind holding back the rest of the reviews until September?

    • Rhys says:

      Breaks things up a bit. There are a lot of reviews in this series – it may be our longest ever. Still two flights and three lounges to come!

  • MikeP says:

    Summer Palace is a fabulous place for lunch, beautiful food, wonderful service. We stayed next door at Traders (Shangri-La) as great value on BA Holidays at the time.

  • Paul says:

    Do they have a freebie rubber duck or a bear as offered by some Conrads?!

  • Thomas says:

    Why does HfP never review quality of sleep, bedding, matrass, pillows etc? You pay a hotel to get a good night’s sleep, yet your reviews never include this aspect.seems vital enough to me!

    • Kowalski says:

      Agreed. I always want to know how well sound proofed the rooms are, the quality of the blackout curtains/blinds and how loud the air-conditioning is. I can’t be alone in considering these as really important aspects.

      • NicktheGreek says:

        If you consider it really important, it’s unlikely the HfP team and your views will align. I find they only mention something when it stands out, such as being overly noisy, or particularly effective or ineffective curtains.

        And if you filled the article with everything that’s subjective based on experience, the articles would become quite dull. You can’t have a picture of the comfy bed or dark room, but can have one of the poorly laid out desk, good breakfast spread or worn out carpet.

        • Thomas says:

          Slightly disagree. Rhys is very good indeed describing a piece of posh panneling behind a tv, a texture of the tiles in a bathroom, and don’t get me started on the socket dependency and egg benedict he seems to have!! Talking about a bed, it’s linnen, it’s comfort would also take a few lines in an article, yet seem more appropriate in a hotel review?
          Each to their own!

      • Rob says:

        If it is noticeably bad, we mention it. Certainly for noise, though, some views / floors are worse than others and its unlikely we’d be assigned those rooms.

    • Rhys says:

      Because it is hugely subjective! Just go to a mattress shop and try all the beds. From super soft to very firm, it’s clear we humans don’t all favour the same conditions for sleeping!

      • Froggee says:

        Just soundproofing then! Do the doors soft close. Are they solid? Are they flush to the floor or have they left a half centimetre gap? Do you hear outdoor noise or are the windows near bulletproof?

        You can be unlucky with neighbours but the above says a lot.

        • Rhys says:

          I normally mention things if they stand out. If I haven’t mentioned bad sound proofing etc then generally I find it within acceptable levels!

          • flyforfun says:

            Sound is so subjective. One online review for a hotel I stayed in Rio said it was the nosiest place they’d ever stayed in. They must have come from a monastery. But then I live in an urban area and I find countryside silence deafening!

        • Andy says:

          Flashing smoke alarm lights, fridge hum, a red light on the TV, gaps between and at the edge of curtains… how long do you want these reviews to be?! I would rather these reviews provide me with an overview of the hotel’s rooms/restaurants/facilities than have to wade through an architect’s report. Take earplugs and an eye mask.

      • Thomas says:

        Such a bizarre answer from the author of this piece. In this article the author speaks of vertigo, sexiness of a bar interior, and a bedside table with clever cable management. All seem like very subjective material to me. I have read at least 840 times that the author had eggs benedict for breakfast whilst staying in a hotel. Very subjective as not all people want to eat a butter based sauce on eggs for breakfast. It might have to be concluded that every review is very subjective in it’s entirety, yet any question about subjective categories to be added to the subjective review are laughed away.

      • HampshireHog says:

        Well you could mention whether the bed is firm or soft?

    • CJD says:

      Because it’s entirely subjective. What Rhys might find perfect in terms of softness of pillow, mattress, thickness of duvet etc might be my worst nightmare.

      He might get a terrible sleep due to jet lag, which isn’t necessarily a reflection on the quality of the hotel’s furnishings.

      • Rhys says:

        This is a good point. I’m often only in a hotel for one or two nights – my sleep can be disrupted for many other reasons. I’m not spending seven days in a property to settle in.

  • TC says:

    Each room at the InterContinental Residences Dubai Business Bay has a filtered water tap too, and they provide a glass bottle for guests to use during their stay.

  • Kowalski says:

    The atrium reminds me of the Mandarin Oriental in Singapore!

    • Rhys says:

      Same architect, that’s why!

      • Kowalski says:

        Ah ha! Well that explains it, thanks!

        Beautiful design but one thing I found extremely annoying at the Mandarin Oriental, was that because of the open plan design, the ding dong sound every time a lift stopped at a floor could be heard almost constantly. I had a room close to the elevators, and could hear the ding dong sound sometimes 4 times a minute. It finally broke me on day 4, and I asked to move room!

  • Keith Purdom says:

    Another with the in room filtered water is Hilton Malta (another hotel with an excellent lounge) . We loved Conrad Orchard when we stayed Late check out no problem Lounge was excellent and really nicely managed by an ex Singapore Airlines Purser Planning to return

  • Graham says:

    I had a lovely stay there last October, booked via Emyr. I’m a John Portman ‘fan-boy’ and have stayed in, or visited most of his hotels in the USA (Hyatts and Marriotts, primarily) and Singapore, all of which are stunning to behold. I’ve just his Hyatt Regency in San Francisco’s Embarcardero left to do. Thanks for acknowledging Portman’s work, Rhys.

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