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NEW: Amex Platinum (and Bus Plat) holders can pre-book UK airport lounges for FREE

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Good news! After a successful trial last year, American Express has brought back airport lounge pre-booking to allow you to make the most of your Priority Pass benefit.

Effective immediately, holders of The Platinum Card and The American Express Business Platinum Card can pre-book selected UK airport lounges for free.

This benefit is guaranteed to run until at least the end of 2027.

Full details are on the Priority Pass website here.

Amex Platinum holders can now pre-book UK airport lounges for FREE

How many lounges can you pre-book?

If you have The Platinum Card or The American Express Business Platinum Card you will have received FOUR pre-booking credits which need to be used by 31st December 2025.

You need one credit per person entering the lounge, so a couple would require two credits.

For 2026 and 2027, you will receive EIGHT pre-booking credits on 1st January.

Here is an important point: unlike the trial last year, supplementary cardholders DO NOT receive their own pre-booking allowance.

How do you pre-book an airport lounge?

You need to download the Priority Pass app and register your card.

Search for a participating lounge and you will see a button which allows you to prebook.

Note that, due to an IT bug, pre-booking will not be possible for some people (including myself). You will find that, irrespective of whether you use the app or website, it is impossible to enter an email address to receive the necessary 2FA code.

What is the small print?

There are a few rules to note:

  • the primary cardholder must be one of the guests – you cannot pre-book for other people if you are not there yourself
  • you can reserve a lounge slot up to three months in advance
  • pre-booking credits do NOT carry forward if unused in any calendar year
  • a credit is counted as ‘used’ at the time of booking, not the date of your visit. If you book in December 2025 for a lounge visit in January 2026, the credit is taken from your 2025 allowance.
  • pre-booking credits will be returned if the booking is cancelled more than 48 hours before arrival. Cancellations within 48 hours of arrival, or no-shows, will result in the credit being forfeited.
  • credits will not be returned, irrespective of when a booking is cancelled, if the original booking was made in the previous calendar year (eg if you book in December 2025 for a January 2026 flight and cancel the booking after 1st January 2026, the credits will not be returned)
Amex Platinum (and Bus Plat) holders can now pre-book UK airport lounges for FREE

Am I guaranteed to be able to pre-book?

No.

Some lounges do not release pre-booking slots at peak times. This is usually when an airline has pre-booked some or all of a lounge for its own passengers.

Which lounges are participating?

This is the list of participating lounges, with links to the relevant pre-booking page on the Priority Pass website:

Lounge NameAirport
Northern Lights LoungeAberdeen
Aspire LoungeBelfast George Best City
Aspire LoungeBirmingham International
Aspire Lounge (South)Birmingham International
No1 Lounge BirminghamBirmingham International
Aspire Lounge (Gate 16)Edinburgh
Upper DeckGlasgow
Aspire LoungeHumberside
Aspire LoungeInverness
Aspire LoungeLiverpool John Lennon
No1 Lounge Gatwick – South TerminalLondon Gatwick
No1 Lounge Gatwick – North TerminalLondon Gatwick
My Lounge – North TerminalLondon Gatwick
My Lounge – South TerminalLondon Gatwick
Club Aspire Lounge – South TerminalLondon Gatwick
No1 Lounge Heathrow – Terminal 2London Heathrow
No1 Lounge Heathrow – Terminal 3London Heathrow
My Lounge – Terminal 3London Heathrow
Club Aspire Lounge – Terminal 5London Heathrow
No1 Lounge LutonLondon Luton
My LoungeLondon Luton
Aspire Lounge – Terminal 1Manchester
Aspire Lounge – Terminal 2Manchester
Aspire LoungeNewcastle International
Spitfire LoungeSouthampton

Plaza Premium lounges are NOT available for pre-booking via Priority Pass. This is a blow but – since No1 Lounge opened in Heathrow Terminal 2 – Heathrow Terminal 4 is the only UK airport terminal where Plaza Premium is the only independent option.

Clubrooms lounges are NOT included. This is a change from the trial last year.

HfP has reviewed most of the lounges listed above. Our index of UK airport lounge reviews is here.

Conclusion

This is a good step forward for holders of The Platinum Card and The American Express Business Platinum Card.

It’s a shame not to see Plaza Premium included, especially as it would improve capacity at Heathrow Terminal 5. With many British Airways flyers losing their Silver status next April, there will be a surge of people looking to use the two independent lounges – and only Club Aspire is available via this deal.

You can find out more about the offer – and check the current list of participating lounges, if you are reading this after the original date of publication – by visiting this page of the Priority Pass website.

PS. As a reminder, click here to learn more about The Platinum Card sign-up offer of 50,000 Membership Rewards points, which converts to 50,000 Avios.

The Platinum Card from American Express

50,000 bonus points and great travel benefits – for a large fee Read our full review

The American Express Business Platinum Card

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

Comments (175)

  • letBAgonesbe says:

    I mean I honestly don’t get the excitement.

    What did we get? Basically 4x£6 value for this year. So £24. Wow.

    If Clubrooms were included of course that would’ve been great.

    • babyg_wc says:

      agreed – much excitement over 4 pints worth of stuff…, that said even 4 x clubrooms doesn’t really move the needle much…

    • Jason Britton says:

      Well I am quite excited but each to their own. As someone seeing if the Platinum card offers long term value it has been annoying to be turned away from a full lounge on a recent trip.its not about the money its about the ability to make travel smoother for me.

      • letBAgonesbe says:

        Yeah well I used to just pay the £6 to reserve. It is literally the price of 1.5 Costa coffee.

        In the grand scheme of things it is nothing really.

        • Josh B says:

          Well yes but assume one travels around once a month return domestic between two busy airports. That’s 20 visits. If paying to prebook on each one that’s an extra £120 for the ‘privilege’ of using something you’ve paid £650 for already.

          • letBAgonesbe says:

            Yes, but you only get 4 visits free this year. We are talking about £24.

    • Kimbo says:

      It’s 4 credits for 2025, then 8 credits per year in 2026 and 2027

    • bthere79 says:

      yeah it’s only 24 quid, if you’re not happy with the change you can keep paying for the prebooking yourself really, no big deal

      • letBAgonesbe says:

        No, I am not happy with this change.

        I think excluding Clubrooms is a penny pinching move from Amex, I think most PP lounges have very low standards in the UK and I think they are missing the trick by not creating more high end lounges and charging more.

        Having said that I am happy that you are happy! 🙂

  • Ray says:

    Just booked Club Aspire T5 with no problems, all went very smoothly. Reading the reviews though…. Oh well, its just somewhere to rest for an hour with a couple of coffee’s.

    • Rob says:

      Bad lounge but not long for this world – No1 is getting rid of all Club Aspire lounges and swapping them to another of its brands.

      • LittleNick says:

        Will they do something reasonably premium for their T5 lounge do you think?

        • BlairWaldorfSalad says:

          No, the space or indeed the motivation isn’t there

          • LittleNick says:

            Shame they won’t make it a clubrooms

          • Rob says:

            Given that a Clubrooms is based on quite a bit of space per person, the capacity would be no more than 25!

  • Voldemort says:

    Seeing as Amex and PP have made a pigs ear of this rollout, a little fix for those that are unable to use their prebook entitlement:

    Make a booking, pay the £6 or multiples thereof. Once you get the booking confirmation, go in and “amend” the booking. It will then allow you to use your prebook entitlement. I completed the “amendment” and was immediately sent a refund receipt for the card payment.

    Absolute genius.

    • mycity says:

      Voldemort that’s genius it’s worked thank you.

    • travellingberry says:

      Seconded, thank you!

    • Jordan says:

      Thank you!

    • Kit says:

      It’s not working to me, no entitlement in the payment page…..

      • Voldemort says:

        Have you made a booking using cash first?

        • Kit says:

          I booked with card payment first, then amend it.
          In the payment page, still can’t find the entitlement option.

          • AnnaB says:

            I think it just automates a refund when you amend that’s what mine did?

          • Kit says:

            I amended and paid by the same card.
            Credit card app shows two expenses and two refund transactions, hence the net is zero.
            I suppose it works? Anyway thanks for your wayout!

    • Steve R says:

      Thank you so much, worked perfectly. I had called Priority Pass who said I needed to speak to Amex… Your solution came at the perfect time.

  • AnnaB says:

    I’ve read the London Gatwick south reviews so seems that number one lounge is possibly the best option as they do sparkling wine (amongst other things) or My Lounge? Any views? Could you use this and the pizza express credit as we’ve done it before to get takeout for the flight!

  • Chris says:

    My wife and I both have Amex Plat’s, but coming up she has a trip with the two kids travelling separately to meet me. There’s no way she can take two guests in with her PP / Plat without me being there is there?

    • Josh B says:

      Not free. It’s one guest free but you can pay the £24 or so for the other one. (And then said child will likely refuse to eat anything there and demand Burger King which will set the other kid off so add another £40 to the tab!

  • byronlewis says:

    Is anyone else still not getting the 2FA emails?? Mine hasn’t worked since the start on my Business Plat membership, very frustrating!

  • Andy says:

    Why does it say it is still 6£ to pre book on my app? I have the platinum personal amex..

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