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We tour ‘Brilliant Lady’, the fourth Virgin Voyages cruise ship

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On Wednesday, Virgin Voyages held a preview day in Portsmouth to show off ‘Brilliant Lady’, the fourth (and, for now, final) vessel in its fleet.

On Thursday the ship set off for a test sailing to New York via Dublin and Halifax carrying only ‘friends and family’, before its first proper passenger-carrying voyage in the Caribbean.

We went down for a look. Whilst you could buy tickets for the event for 7,500 Virgin Points (a bargain, given nine hours of unlimited food and drink, including a full restaurant meal), our tickets were comped. Virgin Red also paid for our travel costs and a hotel.

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

I’ve never been on a cruise. In fact, I had never even been on a cruise ship – not even for five minutes, for an event or a tour – which is why I was keen to do this.

(A lot of cruise customers collect frequent flyer miles, because you are often looking at buying one-way flights to and from your vessel if you are not cruising in a circle.)

Am I now convinced that I should? Not really – but if I was, a few days in one of the top ‘Brilliant Lady’ suites with the very decent food and drink available on board would not be a bad choice. I know readers who redeemed Virgin Points for cruises when they were roughly 100,000 points for a week and enjoyed it.

This is NOT a review of the ship – just a few impressions.

The ship looks HUGE when you first see it. There are bigger ships out there, but 1,400 cabins and 17 floors seems enough to me. Here’s an angle you’ll never see again, because it was taken from the bridge:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

Yes, they let a handful of media guests visit the bridge after going through airport-ish security. Here is Conny having a go at being Captain. Disappointingly they don’t have a 3-foot wide Jack Sparrow-style steering wheel. It’s guided by the smallest joystick – about 5cm tall – you’ve ever seen.

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

The bridge itself is huge – far bigger than I ever imagined, running the entire width of the ship – because, despite multiple cameras and screens, the crew need to be able see out from all angles. There are usually only four people there, and often just three.

Let’s cut to the chase. What is the top suite like?! Well, book a ‘Massive Suite’ – right in the bow of the ship – and this is your private terrace:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

Yes, your own whirlpool, a dining table, loungers and some more stuff you can’t see. It’s a bit bonkers. Apparently this is normally taken by small groups, hence the dining table for six – one couple books the ‘Massive Suite’, the rest book standard cabins and then everyone congregates in the suite.

Here’s the living area:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

This is a typical balcony from one of the larger rooms, but even the smallest rooms with a balcony have a hammock:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

Bathrooms are relatively similar irrespective of cabin category, although the ‘Massive Suite’ has a lovely standalone bathtub too.

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

This is the bed of a ‘Rockstar Suite’ – this category has a window into the bathroom behind the bed. The bed itself is similar across all cabins:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

This is a standard cabin with a balcony (there are a few internal cabins too but I didn’t see one) which, realistically, is what most people will book:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

There is so much to see, do, eat and drink on the ship that it is pointless trying to show it all.

There’s a 17th floor running track around the ship:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

…. there’s a 16th floor basketball court:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

…. and boxing ring, there are many areas with loungers and bars:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

…. a very smart theatre, a huge amount of shopping, a casino, a never-ending list of places to eat and drink (but NO buffets – that’s the Virgin Voyages rule) etc etc. It goes on and on.

Here’s the main pool:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

If you book a high-end suite, you get access to ‘Richard’s Rooftop’ which is a large private outdoor area at the bow of the ship. This contains loungers, a bar, a number of jacuzzis etc and is presumably less busy than other areas. Here’s a small part of it:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

You can see above that some guests brought their swimming gear just in case the hot tubs were activated, and got lucky!

We ate in The Test Kitchen, which is an ‘experimental dining’ restaurant. It’s basically a mini Heston Blumenthal-style place, where the name of the item of the menu is just a vague guide to what you will get. Here is venison covered in chocolate sauce:

We tour 'Brilliant Lady', the fourth Virgin Voyages cruise ship

It was pretty good (obviously not Heston-quality, but meals are free on board) and I suspect the sort of thing that marks out Virgin Voyages from the competition. Note that most alcoholic drinks on board are not free, but packages are available.

We’ve only touched on a fraction of what is available. Despite six hours on the ship I know there is a lot I didn’t see, including a large fitness centre with free classes.

What I hope I’ve got across is that Virgin Voyages is NOT your archetypal pensioner-filled cruise line. (It isn’t kid-filled either – children are not allowed.) I even felt that, in my 50’s, I might be a bit old for the target market but I suspect – with the ability to pick and choose how you relax and how you eat and drink – I’d find enough to like. Tips and gratuities are not allowed either, so that’s one less thing to worry about.

If this has piqued your interest, you can find out more about ‘Brilliant Lady’ and the rest of the fleet on the Virgin Voyages website here.

You can spend Virgin Points on Virgin Voyages cruises but it is now pretty much revenue based redeeming and the pence per point ratio isn’t usually too great. You can earn points on cash bookings – see the Virgin Red app for details – but at a weirdly poor rate of 100 points per person per night.

Thanks to the Virgin Red team for the invite.

Comments (83)

  • Panda Mick says:

    Am I the only one excited by the running track?!

    • Panda Mick says:

      Bad form, replying to one’s own post, but your run would look very weird on Strava!

    • TimM says:

      People don’t usually run on the ‘running track’, they either speed-walk or look at others speed-walking.

  • Gezza says:

    Having been on a Virgin cruise once, it’s never again for me. Because I’m over 35 and British. And Not in the Old and Boring bracket either.
    Hated the very American food, especially for breakfast. (All very sugary cereals, maple syrup covered streaky bacon (yuk). Many very unhealthy choices indeed. Although there are a good variety of restaurants without added charges.
    Music around the pool? Very loud and BOOM BOOM rap crap mostly.
    And I am a Rock musician so I like music and dancing.
    There was nowhere near a pool where you could relax quietly and read a book for example. “Peaceful” doesn’t exist on these ships.
    My wife and I were glad we had only booked a week (on points too) Only cruise where I’ve looked forward to the end.

    • gumshoe says:

      You’d probably enjoy P&O. Very, very British.

      • TimM says:

        Fred Olsen is much more traditional and British than P&O. They have afternoon tea and dinner dancers with male hosts.

        The Americanness of most cruise lines irritate me – including Cunard which is meant to be quintessentially British. They don’t even know how to fry an egg – you have to ask for the American English, “Over-easy” to have the top of the yolk cooked – they don’t know about ladling the oil or cooking with a lid on. That is why I like MSC – it is genuine Italian complete with Italian guests and Italian chaos. Authenticity counts.

        • executiveclubber says:

          By contrast I found many pleasant spots to read (eg the comfy chairs on the deck near the coffee shop and the rear of the boat), we were happy returning customers. But overall going two or three times is our limit, the food isn’t overly great and the cheesiness wears off!

  • HampshireHog says:

    Hi de Hi, just seems to be an update on the holiday camp concept to me. Albeit one that moves between a limited selection of over touristed destinations.

    • Alison says:

      Yep. And the ‘destinations’ seem to be incidental. In fact they are not destinations, they are excursions (which is maybe why the locals are less than happy)

  • WW says:

    Just did my first Virgin Cruise last June. Wasn’t that impressed. The ship seems to be lacking a central ‘gathering’ space/atrium. There is the ’roundabout’…but this is small and tucked deep in the bowls of the lower decks. The small portions of food available in the Galley; felt more ‘manufactured’ than chef- cooked. The single pool seems small ,but worked well as a busy focus-point on the upper-decks. I like the balcony cabins. The beds were really heavenly; slept VERY well. The vibe; it’s very laid-back and causal. You can grab some ready pre-made, pre-packed food or a pizza and just go back to your cabin, to eat it. I shall be trying another Virgin Cruise; next summer, see if it grows on me.

    • TimM says:

      A “laid-back and casual” cruise is my idea of hell. Eating pizza in your cabin? What is the point? The enjoyment of a cruise to me is dressing up for dinner and conversation with your regular table-mates. Otherwise I would just stay at home.

      • paul says:

        We gave up “playing dress up” many cruises ago and can think of nothing worse than comparing cruise counts, preferred lines etc etc – followed by the fake pleasantries and let’s swap email nonsense.

        I insist on wearing jeans for “formal” night – but don’t mind if others wish to savour old fashioned cruising style.

        But to be honest, I’d much much prefer chatting with crew than any other passengers.

    • Simon says:

      Deck 7 is the main reception (where the roundabout is) with 50 percent of the venues are so hardly the “bowls of the ship”! I think that’s why I like them – loads of smaller venues where you can lose yourself (and avoid others)

  • Simon says:

    There’s a lot to like about the virgin proposition:
    – no kids, so everything is geared to adults
    – free basic internet
    – no drinks package. Pay as you go and the drinks are reasonable. You can buy a bulk bar tab with discount if you prefer
    – no buffets and genuinely good proper restaurants for dinner which you book just like on land
    – no formal night or black tie
    – they don’t gouge single occupancy
    – better range of ents geared to adults
    – no tannoy “bing bong” announcements
    – hammocks in each veranda for lounging and watching the sea

    Other things will come down to taste and preference. The design is contemporary not “cruise ship teak and swirl carpets”; the general galley is more like a food court but most things are made fresh to order; there’s a ton of fitness and gym based activity; you can find your own place and whatever energy you seek. The scarlet night is an opportunity to party but they’re clever in focussing it on very specific decks so you don’t need to get involved.

    I hated the idea of cruising: black tie; cliques; tired entertainment l, buffets, out of control teenagers and forced interaction with other tourists were huge drawbacks as far as my fears. But I found myself on a VV cruise to get to some ports that were a little out of reach for my budget and I became hooked.

  • Simon says:

    I should have added – no tips or service charges and the staff were a delight.

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