Reply To: Creation Financial Services bashing

[JDB]

TGLoyalty wrote:

@JDB no one has got a fair resolution unless they got their points, free night vouchers and pro rata refund.

Re you charging point we will see how many £759 they are charged with 2000 complaints spread over the next 6 months. I personally have no time to make my complaint YET but will once I have.

A) for a variety of reasons, there won’t be anything vaguely approaching 2000 complaints and the number there are won’t all be charged singly

B) the resolution you mention has already been achieved for those who recognised early on that the notice period would likely put points/rewards at risk, so reached an agreement very quickly

Making intemperate complaints, berating call centre staff and nugatory DSAR requests etc. may waste time don’t generate goodwill offers.