Reply To: How can I keep my 241 voucher alive?

[ChrisC]

HertsCanuck wrote:

I have LHR-ORD-LHR booked for 2 using a companion voucher departing 26-12-2021, returning 08-01-2022. The companion voucher expires (I *think*!) 20-01-2022. So it was good timing when I booked it. However, there are some health issues here in the UK with a family member and we need to postpone the trip. So to enable me to travel in, say Feb 2022, and not lose the companion voucher, I just need to cancel the trip but request a FTV instead of a cash/AVIOS refund? And then if I want, when I am ready to book, I can use the FTV *AND* I could also change the flight to be LHR-YYZ-LHR instead of LHR-ORD-LHR? Assuming reward availability of course.
Do I still need to call to use the FTV?
Thanks for your help.

When you get an FTV it is basically a credit note that wraps up whatever you have paid for the original booking so cash, avios, 2-4-1s, green shield stamps, first born child. It does not wrap up your existing destination or cabin class.

So you can use that FTV for whatever route you want assuming as you say there is availability.