Forums › Payment cards › American Express › Amex decided to cancel all my cards › Reply To: Amex decided to cancel all my cards
They blocked both cards and set them to be cancelled in two months period.
I called and asked my gold card to be cancelled immediately. The only reason I kept it open is that amex persuaded me by giving 20,000 points when I called to cancel. And I felt bad to cancel after that gesture, but now see no reason to pay for extra two months when I can’t even use it. Residual points on the card were moved to Nectar during the close. The only downturn is that I would have extra 10k points in summer when it’s time to renew the card, as I already hit annual spending target.
With BAPP it’s much trickier, given I counted on the voucher, so not sure if I should complain to FOS. As per a similar case referenced in #306129, FOS does consider such cases, and as I haven’t abused the rules (at least I believe so), I should have better chances?
I have no reason to think I would have my two Amex cards closed but if that happened what happens to the MR points accumulated to date? I have about 70,0000 on an Amex Rewards card and 17,000, plus 10,000 to come for passing the 10k spend on a Gold card. I’m not going to panic move them out but would like to know whether there is a potential risk of losing those points earned to date.
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