Forums › Frequent flyer programs › The British Airways Club › BA delayed flight compensation refused – what next? › Reply To: BA delayed flight compensation refused – what next?
Yes. Arrival time is when the door opens AND a ramp or stairs must also be accessible. If they’re still pfaffing around positioning a ramp or latching staira that have come on wheels or lowering the plane’s own stairway, then even if the door is open until ramp or stairs are made available for the first passenger to step onto to exit : until that point no the aircraft has not landed.
Beware particularly of any trumpets on Ryanair or any cabin announcements of “Welcome to x [destination] just after the wheels touch the ground or whilst taxiing. Taxiing can easily be 15 minutes before your aircraft is even at the stand. Then if late, there’s often a long wait for stairs to arrive or ramp be linked, then 2 knocks and the front door is opened! Or opened and they’re still pfaffing about with ramp or stairs.
Watch your watch because you’ve landed when passengers arw allowed to exit through the open door onto the ramp or stairs.
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