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I went to check in for a flight to Miami tomorrow at 9.40 to Miami. Started to update our details but transpired we had new passports so needed to update the details. I could but my wife got the ‘…logged in with different account’. After multiple tries, using different browsers and lokking out of every iphone/ipad etc called BA Spoke to some numpty to booked in new passport for tomorrows flight but had no idea what I was talking about. Told me I had to do it. Said to try later….. I have but it does not.
Is there a number for BA IT help? Last thing I want on a day of packing and all the covid tests & verifly stuff..
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