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Forums Frequent flyer programs The British Airways Club Duty of care from exceptional circumstances Reply To: Duty of care from exceptional circumstances

1,224 posts

In my experience duty of care is applicable and regardless of what they say just claim for the replacement transport cost (they don’t ask for proof of a missed advanced train ticket for example)

Thanks. Will report back so there is a record of what they do/don’t.

Any additional comments on what can be claimed as duty of care when you return to your home country will be appreciated 👍

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