Forums › Frequent flyer programs › British Airways Executive Club › BA IT failure – they won’t pay alternative flight costs! › Reply To: BA IT failure – they won’t pay alternative flight costs!
Yes – write to seanl.doyle@ba.com
It’s what I did
Not sure you should’ve cancelled the flight, but that shouldn’t matter
You should get EC261 compensation (€250pp in addition) in any case
- This reply was modified 54 years, 11 months ago by .
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
- khanz on ‘Upgrade to The Platinum Card, receive 80,000 points’
- NorthernLass on Winter weekend in Malaga
- NorthernLass on Winter weekend in Malaga
- NorthernLass on Chat thread – Thursday 12th December
- Colin MacKinnon on Chat thread – Thursday 12th December
- Whatsthepoint on Trip Suggestions – Miami & Orlando 2025
- yonasl on Club World vs. Iberia
- Aston100 on Post your British Airways Premium Plus retention offers!
- Horlicks on Advice on whether to delay getting the 241 voucher for a few months
- memesweeper on No response to BA claim for compensation >28 days ago… CEDR next option?
LIMITED TIME OFFFER: Get 80,000 WELCOME BONUS POINTS (worth 80,000 Avios) and £400 dining credit with The Platinum Card
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.