Reply To: Miles & More credit card mileage protection

[simmy954]

Same for me – Had 255K points previously protected by Corner Card…..booked flights last year to Asia during April for family and used miles to upgrade to business from Premium Economy…LH cancelled the flight last month, alternatives not suitable so got refund of miles, however as soon as they refunded they have expiry date of 31st March (Tomorrow)!
I have located the email, dated November 29th 2021 which clearly states June 30th 2022 protection extension, so I’ve just used the contact form to send it in and ask them to sort it out. Not overly confident to be honest after the terrible customer service trying to sort out the recent cancellations, however ill post here if I get a result. If not, I suggest a large number of us get together and start a complaint campaign via Instagram or one of the channels. Maybe Instagram and use the email as the photo to publish 🙂