Reply To: Experience with complaint cases?

[Lady London]

buchanan101 wrote:

BA today settled (or agreed to settle) my £1620 claim for two tickets (and taxi) I had to buy to get home from Austria at end of Feb. Story in another thread here. Ended up emailing some guy Seanl.doyle@ba.com. Settled quite quickly overall but you have to push it.

buchanan101 wrote:

BA today settled (or agreed to settle) my £1620 claim for two tickets (and taxi) I had to buy to get home from Austria at end of Feb. Story in another thread here. Ended up emailing some guy Seanl.doyle@ba.com. Settled quite quickly overall but you have to push it.

Well done. If you haven’t could you post the outcome there too,please? Always excellent when posters let us know of their successes as it helps protect against the odd Dementor or two.