Reply To: BA ‘all systems down’ again (apparently) at T5

[Lady London]

ChrisC wrote:

£200 is the BA internal policy limit (and oft quoted on here) so that is what the staff would say.

No basis in law for that limit and when challenged they do cough up if it’s more (also oft quoted on here)

I’m surprised because passenger’s journey ended at Heathrow so far as the airline is concerned so I would not expect hotel to be covered.