Reply To: Barclaycard Avios points transfer to BA – timing?

[NorthernLass]

I had a 45 minute “chat” in the app which consisted entirely of answers copied and pasted from the card Ts and Cs which weren’t even relevant to what I was asking about. We ended up complaining in writing and Barclays were actually very quick to respond with a refund of the first month’s fee and £25 “goodwill”. They still don’t seem to know why the spend tracker for the SUB isn’t moving though!