Maximise your Avios, air miles and hotel points

NorthernLass 7,975 posts

+1 – you’ve reminded me I need to email BA to tell them how great their human staff are when sorting out their utterly dire IT! What’s the best place to send such comments? As a front line emergency services worker for nearly 3 decades I had a LOT of experience of dealing with frustrated people so always try and treat others the way I liked to be treated in my own work.

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