Reply To: Card not arrived

[MikeT]

Same position. Card approved on 28th March without a glitch. No card nor pin received? Several emails the last one of which asked me to activate card. I am not yet ready to wait 90 minutes on a phone call to chase my own tail, so I will probably start down the complaint route, I hope I can do that by email. 2 weeks in I will probably have been charged £20 with no ability to use card to achieve 3 month spend levels.