Reply To: Downgrade via app – “no options available”

[ed_fly]

JDB wrote:

Ruikis wrote:

I am not downgrading for this reason. But I appreciate all of you defending Barclays I am sure they will greatly appreciate you standing up for them.

Even if you were downgrading for a more justifiable reason after just weeks, there is no particular reason why they should make it so easy after giving you 25k Avios in return for almost nothing. I doubt assisting financial flibbertigibbets is part of the strategy for this product, nor is it probably a brilliant idea to identify yourself as one to the country’s top credit card provider and top 5 mortgage lender.

Also worth noting the recent faqs article on HfP – “In this article, we’ve put together answers to 18 questions which we had about the new cards, and which we thought you might have too.

Barclaycard has contributed to and approved these answers.

Can you upgrade and downgrade between the two cards?

Yes. If you want to swap between Barclaycard Avios Plus and Barclaycard Avios, you can. Go to the Barclaycard (or Barclays) app and select ‘Change to a different card’ under your existing Barclaycard in the ‘Cards’ section of the app. It will happen automatically.

…
The most likely scenario is that you have the Barclaycard Avios Plus card, trigger your cabin upgrade voucher at £10,000 after a few months and then downgrade (saving £20 per month of card fee) for the rest of your card year.”

Barclaycard approved this wording, which made it quite clear that downgrading to save card fees was something that was not only possible, but one must assumed not frowned upon by barclaycard.