Forums › Other › Destination advice › Viator › Reply To: Viator
Has anybody used Viator for excursions? I have an offer on my Amex (spend 130, get 30 back)
Offer ends in June, my trip is November. I assumed I could pay in advance, but I’m not sure if paying up front takes away the flexibility that is offered with the simple “reserve and pay later” option.
Other than that, the prices look competitive, but is it better for the local economy if I book direct?
I use Viator regularly. They’re ok but sometimes you’ll need to google the tour company’s website for more accurate descriptions. I dont think the companies care if you book direct or not. They’ve never given any indication.
I booked 4 tours in Jan to get my credit on Amex, all pay upfront. Then in feb 3 of the 4 tours were cancelled by the operator due to bad weather or the fact they didnt want to run the tour for just 1 person. All were handled ok and refunds back to Amex within a couple of days… then of course the Amex credit was reversed too.
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
KFC_hot_wings on Paying Amex with Barclays avios debit card
-
NorthernLass on August 2026 Eclipse Trips
-
yonasl on Price on BA website no longer available on payment-advice?
-
NorthernLass on August 2026 Eclipse Trips
-
Matt on BA Premium Amex
-
rolo55 on Price on BA website no longer available on payment-advice?
-
Londonsteve on Madrid T4S – T4S connection (self transfer with checked luggage)
-
Wiseoldman on Chat thread – Friday 18th July
-
bartas8891 on Easter Island using Avios
-
AndrewT on Price on BA website no longer available on payment-advice?
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.