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Forums Frequent flyer programs British Airways Executive Club *I* requested a refund, still entitled to compensation? Reply To: *I* requested a refund, still entitled to compensation?

JDB 4,532 posts

@Londoner – re your outbound, you need to ascertain the precise arrival time as it is so close to three hours, and I would set about this now, prior to BA’s response in case that is negative. I am hoping that others can advise how best to obtain the relevant evidence.

For the return, some on here do say you are still entitled to the compensation if you make your own arrangements, but I don’t see that being clear and neither the statute nor the Interpretative Guidelines offer specific support. If you make your own independent arrangements to go on another flight following a delay, you don’t get the compo. For cancellation?

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