Reply To: Upgrades at InterContinental with Diamond + Ambassador Status

[ChrisC]

As far as they are concerned it’s an upgrade.

hotels have stratified rooms so much that an east side room with a view of one part of the city is an upgrade over a west side view of it. Or a higher floor north view is better than a lower north one.

(At least you got an email. I’m due at an IC tonight and not or a sniff of one yet)