Reply To: Lack of final response from BA

[points_worrier]

Agree with @JDB – you need to provide information. Your protections are reduced and different if you were not actually ticketed and/or paid for a ticket.

Whilst BA unquestionably ignores some complaints probably in the hope you will go away, it is prudent to get a response if you can.

Generally, you can go to CEDR 8 weeks after submitting your complaint. But you still need an arguable case, or you’re wasting your time.