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Forums Frequent flyer programs British Airways Executive Club Lack of final response from BA Reply To: Lack of final response from BA

points_worrier 346 posts

Agree with @JDB – you need to provide information. Your protections are reduced and different if you were not actually ticketed and/or paid for a ticket.

Whilst BA unquestionably ignores some complaints probably in the hope you will go away, it is prudent to get a response if you can.

Generally, you can go to CEDR 8 weeks after submitting your complaint. But you still need an arguable case, or you’re wasting your time.

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