Reply To: Future Travel Voucher – anyone still not one converted?

[BJ]

My BA Holidays FTV has not yet been refunded. I have tried several times to refund it against avios bookings but it goes to the same CSA every time and she refuses. Complained that others have been able to do this, that they will not take calls to book, and scope for bookings has been restricted by suspensions and cancellations- she just ignores every complaint : D