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Forums Payment cards Other payment cards The British Airways Prepaid Mastercard thread Reply To: The British Airways Prepaid Mastercard thread

_nate 2 posts

I can’t get the SMS verification to work at all on my new card. Did a chip and pin transaction today and still not working. I will call Cust Services tomorrow but I don’t feel confident it will be resolved due to the quality of BA IT.

I got through to CS fairly quickly. Apparently my mobile number wasn’t in the profile. Added by the CS agent and worked after that.

This happened to me. It worked fine for a week or two, then I once again stopped receiving the SMS messages and have failed to get through on the phone ever since.

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