Reply To: Car damaged by Gatwick Valet Parking (official) paid by Amex ….

[Carlos]

SMART (Small to Medium Area Repair Technology) is the process of repairing a car using specialised tools, paint and materials on a localised damaged area. SMART repair avoids the need to remove or repaint the entire panel of the car. Instead, by seamlessly blending the latest paintwork technology and fantastic process, SMART auto repairs technique allows us to focus on the damaged area.

It might be worth verifying a few quote from different sources as mentioned above incase they do a cheap repair job before you agree.