Reply To: Is voucher expiry “Book by”, or “Travel outbound by”?

[yorkieflyer]

JDB wrote:

Why is there any doubt? The terms for both the Reward and Reward+ cards state:-

“You can spend your reward for up to 24 months from the date it’s issued. That means you have to have booked your flights and taken the outbound flight within those 24 months. You can take the return journey afterwards.”

Yes we know they are the written terms but as often in life practice is at variance from t &c s. There are numerous reports of in practice it being booking date both advised and put into effect when booking