Reply To: DoubleTree resort requesting early payment

[NorthernLass]

What I’m struggling to understand is that you have to provide credit card details when you make a booking anyway, so if they wanted to take payment they could just use these? Otherwise how would they get the money from someone who tried to cancel a non-refundable booking, or just didn’t show up?

Also, why would you be directed to a website in Turkish, which looks nothing like the HH website, when you very probably don’t speak Turkish?!