Reply To: Payment issues

[RK228]

Simey wrote:

We’ve not yet used it in a machine, no. I used it with an Amazon purchase – worked. Council £1400 payment – fails and no record of it with the Barclays team. So it’s a bit strange..

Barclaycard CS are fairly worthless. I would do an in-store chip and pin purchase and hopefully that should get things moving. I think that’s what my wife had to do and what I’ve done. Everyday since the initial chip and pin purchase, more features seem to become available for me (e.g., Apple Pay, Avios show in app, etc.), although I still can only buy online from Amazon unless I do Apple Pay.