Forums › Payment cards › Other payment cards › Creation Financial Services bashing › Reply To: Creation Financial Services bashing
@Northernlass When was your card anniversary again Anna? Does it seem they want to refund you from the anniversary date, not pay that extra free night but have already paid out the points accrued? Madness if it is.
I understand why they might try to do this, what a bunch of chancers. Bad form from FOS if they have been briefed and don’t pull Creation up on this!
Tbh I wouldn’t have told them they’d paid the points already, let them work that one out!
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
Tom on Chat thread – Friday 11th July
-
Rui N. on Chat thread – Friday 11th July
-
Richie on American Express has stoppped all my cards
-
VickyTM on Is there a way to find out the inbound flight number?
-
BBbetter on LHR – BKK then HKT – LHR Easter Time 2026
-
davefl on Is there a way to find out the inbound flight number?
-
Richie on Is there a way to find out the inbound flight number?
-
wow400 on LHR – BKK then HKT – LHR Easter Time 2026
-
Andrew. on Chat thread – Friday 11th July
-
JDB on Chat thread – Friday 11th July
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.