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PeteM 846 posts

I have an FD account – they’ve been nothing but fantastic to deal with. I’m slowly losing the will to live with HSBC but I’m persisting for the free travel insurance and LoungeKey (as the DragonPass I have from Barclays is a bit limited). It’s a battle of wills, at this point

I’ve read similar stories to yours from people on here with HSBC Premier over the years and have steered clear. I’ve generally decided that my sanity is more important than certain benefits. Although it looks like our next mortgage may be with Barclays and that terrifies me as having to deal with them on my club account + Avios card + mortgage may tip me over…! 🙂

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