Reply To: BA cancelling flight BA164 and refuses to pay expenses – what are my options?

[JDB]

I referenced Israel’s Aviation Services Law yesterday in a different thread, but it doesn’t offer any greater assistance here than UK261. The only issues to be determined here are a) whether the OP gave BA sufficient opportunity to reroute and b) what, precisely, the BA representative told the OP to do and here the story isn’t the same at the start of the post as at the end. Also, if this letter (the timing of which is unclear) said flight cancelled, go and rebook yourself then he is fine but it’s unlikely. If just relying on what was said initially, that may be problematic, particularly when it would appear there may also be a language barrier.