Reply To: BA Avios partner claim – Qatar / Malaysian codeshare

[LittleNick]

RK228 wrote:

My physical boarding pass was Malaysian Airlines too, but I supplied my eTickets/booking confirmation emails from QR and MH that included my BAEC number to support my claim, so I would provide this when lodging complaint too.

Even if it takes a bit of time to sort, they should backdate the TPs for when you flew and award status as appropriate. That said, my wife needed to put in an additional complaint to get her status changed. Hopefully it will be easier for you.

I do have a QR account and just checked to make sure it wasn’t credited there by accident. I did make sure I was not signed into QR when I bought the tickets to ensure it would credit to BA.

Thanks for this RK. Just spoke to another agent on the phone who advised me to go to ba.com/ecsupportingdocs where I can upload the Boarding passes and will also do the e-ticket as you suggest. Why doesn’t the system tell you to do this when you submit a claim!? Typical BA! This could take another 28 workings days to process. This was only a short haul flight as well worth 40TP. I shouldn’t have too and it’s not the point but I’m tempted to just take another cheap CE fare somewhere as I need these 40TPs to secure Gold as long as I get the double TPs from an upcoming BA Holidays booking before my collection year ends, I suspect another fight there to get the double TPs credited to the correct year and not the new year as it’s right close to the year end.