Maximise your Avios, air miles and hotel points

Forums Payment cards American Express Referral hasn’t tracked. CS says can take up to 8-10 weeks. Reply To: Referral hasn’t tracked. CS says can take up to 8-10 weeks.

ms 70 posts

The person who referred me has closed her account in July. I forgot to let her know to claim the bonus before closing. Now, the points cannot be applied as the MR account is also closed (over 30 days), despite the agent being able to confirm the eligibility. Should she still complain, or is there ultimately nothing that can be done?

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.