Reply To: BA flight cancelled. Downgraded from Club to Traveller on earlier flight.

[Lady London]

Define “Replied via CEDR”.

What is CEDR asking you to do?

If I ever saw a classic case of BA trying to run a passenger down so a claim against them will die it is this. They’ve left it with a team they’ve left incompetent, and are just running you around and fobbing you off.

If refusing to accept this position of British Airways means that CEDR will examine the case, and issue a judgment, then refuse. As BA will never make sense on this.

@JDB may have a more sensible reply.