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Forums Other Flight changes and cancellations help BA flight cancelled. Downgraded from Club to Traveller on earlier flight. Reply To: BA flight cancelled. Downgraded from Club to Traveller on earlier flight.

BA Flyer IHG Stayer 2,385 posts

This is confusing. In the post above you say you’ve been offered nothing for the downgrade but in this post on page 2 08.55 31st August you wrote this

However they are offering nothing for downgrade reimbursement as they say they have refunded me 46250 avios and £160 in taxes

Surely this is all part of the same claim?

I hope your submissions to CEDR are clear because they only have limited time to work this sort of stuff out themselves.

If BA say “we have already refunded x amount” and you can’t clearly articulate what you originally paid, what you are claiming, what you’ve already been reimbursed and a balance owing figure then the arbitrator will side with BA even though it might not be the correct figure because they have made the more lucid case.

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