Reply To: Faro to LHR 99.9% likely to be cancelled

[JDB]

1. and 3. BA is liable to pay the reasonable costs of your hotel and food until they fly you home whatever the reason for the cancellation. They give a guide of £200/night but that’s per person in theory. Just be sensible and book something comparable to where you were staying or go back there if it was a hotel. This is on a pay now claim later basis. Obviously keep every receipt.

2. You should get your bags back

4. If you are downgraded you will be entitled to downgrade reimbursement, probably at 50% for that length of route – if over 1,500km.

5. No guarantees but BA is supposed to seat families no more than one row apart. They may use club middle seats if trying to get a lot of people home.

6. Re compensation, if the fuel issue relates to a problem at the airport rather than the aircraft as suggested by the fact other flights are affected, no delay or cancellation compensation will be due.