Maximise your Avios, air miles and hotel points

Forums Other Flight changes and cancellations help BA flight cancelled. Downgraded from Club to Traveller on earlier flight. Reply To: BA flight cancelled. Downgraded from Club to Traveller on earlier flight.

JDB 4,519 posts

@Lady London – there is no evidence in @secretsanta’s post to say BA refused to provide any alternative in First. He says he offered to go via any other gateway and BA was supremely unhelpful. That’s very different; words matter in these cases. Critical though you are of BA, if you ran a business and had all these people claiming against you, I wonder how you would act! Would you just pay every claim? I think one has to try and look at these things a bit dispassionately to provide help or answers rather than just railing against them. It’s actually a cracking argument for CEDR, perhaps less so for MCOL. If you had come up with such creativity in your line of business, you would be very pleased with yourself!

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.