Reply To: Virgin has just cancelled my GRU flights

[Alias]

Amy C wrote:

Oh and I don’t suppose I’ll get the tier points I would have got with the original flights either!

You’ll get the tier points. However, I put my Flying Club number in literally everything, the Virgin App, the Virgin Website when booking, the LATAM website and the LATAM app and my number was on all my boarding cards, and I still had to do a claim which cheekily had a message to next time put my number in…

The lounge is the same as the BA flight (BA’s T3 lounge). The LATAM flight is pretty good, 3 class, the business seats are the same as SWISS, I think from my trips to GRU on SWISS and LATAM. I don’t know if you are flying alone or a group but check the seat maps and look for decent seats. Additionally, I phoned up LATAM and they booked my seats for me but you’ll need your LATAM booking code, which I got by phoning Virgin.

Enjoy your trip.