Reply To: Amex Platinum Business – insurance question

[JDB]

It comes down to the definition of “card account” which appears to be slightly different in the ‘definitions’ section of the Business Plat vs the Personal Plat.

In the IPID, it does clearly say under the cancellation, postponing etc. section cited above that you must use the card account (in the ‘what is insured’ green column) and in the red ‘what is not insured column’ under ‘travel inconvenience’ it says “claims where travel tickets were not purchased on the card” (ie such claims are excluded) which is different to the comments above re 1.6.