Reply To: Rainy Day and Blue Rewards saver accounts available to all Premier customers

[QNNHFP]

Of course as with everything in life, different people have different views and experiences on the same subject or businesses they are dealing with.

Just to fill in my own experience through Barclays chat:

Me:
“I currently have a Barclaycard Avios plus which has a reward for an Avios upgrade voucher if spending over £10000 per year. I would also like to sign up to the Barclays Avios Rewards which also as an upgrade voucher reward every year. Does this mean I can earn two upgrade vouchers per year with both or is there a limit of earning just one upgrade voucher?”

Barclays chat agent:
“I will surely help you with information, please allow me a few minutes while I fetch the details. I would like to inform you that if you would sign up for Barclays Avios rewards then you will not be able to keep Barclays ble rewards. Please confirm how you would like to proceed?”

Me:
“I understand that I cannot keep Barclays blue rewards if I sign up with Barclays Avios rewards. But that was not my question! Please read my question again.”

Barclays chat agent:
“I’m really sorry I can see you have 2 different questions. I’ll address them one by one. In order to answer your Barclaycard Avios query. I have to connect with Barclaycard experts and it can take 5-10 min to connect with them. I’ll notify you once I’m connected.”

Barclaycard expert then joined the same chat:
“Thank you so much for staying connected all this while. I can’t thank you enough for all the calm and patience you ve displayed so far. I’m connected with the experts now. Firstly may I know if you registered your card on British airways website? Also you can call British Airways Executive Club in regards to cabin voucher query using this number 0344 493 0747 and they will assist further.”

Clearly they didn’t understand my question and probably thought I wanted to know how the voucher works. But whether I can earn 2 vouchers from Barclays Avios Rewards and Barclaycard Avios Plus isn’t a question for BA.

At this point I called Barclays customer service and was told I can only have one, per my original post.