Reply To: Virgin Flying Club account cancelled

[AP11]

Lady London wrote:

AP11 wrote:

The original flight have now been booked and I haved booked it with a different airline.

I have asked for 100,000 points or accommodate in on a virgin flight to my destination.

Sorry not clear.

Did you get your original flights back from Virgin?
or did you shell out cash to book on another airline.

Either way, Virgin owes you a d*rn sight more than 15k. I’m very relieved for you, but I do not find their apology sufficient.

Please advise about the final outcome and whether you will continue with Virgin in future.

Would love to know which of your flights had what unusual security feature as frankly that just sounds like b*lls.

I booked another flight with points with another carrier for a later date as all the flight for my original date was all booked out.

I hope they do give me more than 15K points as thats not even worth the hours I have spent chasing Virgin and Amex.

I will be using the current points on flights other than Virgin and will not be transferring any more points once I have utilized all of them.

I have no idea why they are saying unusual flight as this is my first booking and all of them was with KLM from AMS.