Reply To: Upgrade from Gold to Platinum

[kpinc]

I think they may be taking into account total spending over a X amount of months for the eligibility as I haven’t been eligible to upgrade from Gold to Platinum since the beginning (which was summer 2022). This is because I split my spending between cards due to traveling abroad and I’d rather spend on a card that has no FX fees.

Does anyone know if they can upgrade if I ask them over the phone or chat?