Maximise your Avios, air miles and hotel points

Forums Payment cards American Express Amex has cancelled all my cards! Reply To: Amex has cancelled all my cards!

HampshireHog 122 posts

While all this discussion of whether or not the OP or most of the rest of us meet Amex’s apperently stringent and weird criteria is interesting we’ve perhaps lost focus of the main point I think. Surely for the account to be closed without notice there must be a decision made that on the basis that there is evidence of misuse of the card account and not just the OP not resembling the cringeworthy characters in their current advertising?

In the very first post the OP advised they had been given two months notice as statutorily required in the absence of any aggravating features. Amex also stated in the closure notice that the cards would be immediately blocked in line with the terms and conditions which appears to circumvent the notice period so could potentially be deemed unfair but the FOS usually says otherwise. To the extent it were unfair and compensation would be de minimis.

Yes but as you say they haven’t in reality given 2 months notice

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.