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Forums Frequent flyer programs Other frequent flyer schemes Paid upgrade on AF, no meal for me! Reply To: Paid upgrade on AF, no meal for me!

executiveclubber 243 posts

You’re right to want something for this, so I’d pursue it on principle even though it’s a small sum!

Agree with above, see if you can find any reference in the app to a meal and dispute as a last effort (as I’m not sure how far you’d get, technically Amex should probably discard it but it’s worth a try).

This press release on their website makes no reference to “subject to availability” so anyone reasonable would assume they’d get one.

Before trying the dispute route, perhaps go back to Air France with a short and to the point complaint in the first instance, emailing one of their execs for a full refund of the upgrade fare – I wouldn’t bother asking for partial refund as it might make a bit more work for them – some of their emails are apparently here

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